Change & Release Management Specialist

Position: Change and Release Management Specialist

Position Type: Full-Time, Temporary, Excluded, [Internal/External]

Location: Edmonton, Alberta

Classification: Pay Group V

Salary Range: $79, $117,207.00

Closing Date: Until a suitable candidate is found

If you enjoy detail-oriented planning and have a knack for spotting potential issues and risks associated with system and application changes, and you're excited about helping releases go off without a hitch, this role could be for you.

What you're passionate about

You're a big-picture thinker who understands the importance of planning and collaboration and knows teamwork makes the dream work. A problem-solving wizard, you're not afraid to tackle challenges that come your way. You believe that successful change management and release management require creativity, engagement, good planning, and communication. You're always willing to go the extra mile to ensure that every system and application change and release runs smoothly. Let's be honest, you love the satisfaction that comes from seeing everything work seamlessly.

A typical day for the IT Change and Release Management Specialist

• Direct and lead cross-functional IT teams in coordinating, testing, and implementing changes
• Filter, prioritize and coordinate requests for change (RFC) on all production system and application change initiatives related to business processes and technologies
• Prepare and manage the change advisory board (CAB) and emergency CAB process
• Conduct post-implementation reviews (PIR), including investigation of failed RFCs, and ensure business areas complete follow-up activities
• Provide support and resiliency to Release Management for all environment release activities
• Collaborate closely with the Release Management lead to plan and execute release cycles
• Own responsibility for release scheduling and coordination, ensuring alignment with change windows
• Assist in managing release risk assessments and quality checks
• Support deployment activities during major releases, including go-live readiness and post-release validation
• Maintain release documentation and repository for build and deployment processes

What you bring

• A diploma or undergraduate degree in information technology or a related field of study is desirable
• 3+ years of direct information technology experience in a medium or large organization
• Expert knowledge of ITIL change management, release management, and incident management
• Understanding of Agile methodology development concepts
• Practical knowledge of IT infrastructure and operations
• Functional understanding of systems development lifecycle
• Excellent written and verbal communication
• Strong research and analytical capability
• Excellent project management, time management, and organizational skills
• Strong team orientation and collaboration skills
• Hands-on experience with release planning and coordination
• Understanding of build and deployment processes
• Ability to manage dependencies between changes and releases

Why choose APS

APS is made up of hard-working, respectful and talented people who understand and invite diversity to the workplace. We take pride in holding ourselves accountable and continuing to meet or exceed service levels for plan members, pensioners and employers. We ensure they receive quality services because they—along with our people—are the reason we endure and succeed.

And it sure feels good helping hard-working Albertans receive their well-deserved pensions.

What APS has to offer

• Defined benefit pension plan
• Community-minded workplace with a friendly team environment
• Vacation starting at 15 days per year, 13 statutory holidays, personal days, plus office closure between Christmas and New Year's Day
• Competitive benefit package featuring extended health and dental benefits and a 100% employer-paid flexible spending account
• In-house training programs, extensive career development and coaching program, access to external education opportunities and wellness programs
• Discount programs through various partner agencies