Personal Support Worker, Acute Care

Reference #
00982
Posted
Thursday, October 16th, 2025 at 12:00am
Scope
Public Applications Accepted
Position
Personal Support Worker
Department
Acute Care
Term
Temporary, Full-Time
Pay
$ $31.54 hourly as per the CUPE Collective Agreement

VALUES AND COMMITMENT

At Northumberland Hills Hospital (NHH), our shared purpose is
People First,
and our core values of Integrity, Quality, Respect, Compassion and Teamwork are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital's dedication to recognising everyone's contributions and respecting everyone's dignity, unique experience, and potential.

EQUITY AND ACCESSIBILITY STATEMENT

Northumberland Hills Hospital remains respectful of all protected rights, in line with the grounds laid out by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). As such, we welcome applications from all qualified applicants and interests from racialized persons/persons of colour, Indigenous People of North America, women, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

We strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants if needed. For any hiring related accommodation needs and/or requests please email us via We do not use artificial intelligence in our hiring process.

LOCATION AND ABOUT NHH

Located approximately 100 kilometres east of Toronto, NHH delivers a broad range of acute, post-acute, outpatient and diagnostic services. Acute services include emergency and intensive care, medical/surgical care, obstetrical care and palliative care. Post-acute specialty services (PASS) include restorative care and rehabilitation. Mental health care, cancer and supportive care, dialysis and other ambulatory care clinics are offered on an outpatient basis through partnerships with regional centres and nearby specialists. NHH offers a full range of diagnostic services, including magnetic resonance imaging (MRI), computed tomography (CT) and mammography. The hospital serves the catchment area of west Northumberland County. A mixed urban and rural population of approximately 67,000 residents, west Northumberland comprises the Town of Cobourg, the Municipality of Port Hope, Alderville First Nation and the townships of Hamilton, Cramahe and Alnwick/Haldimand. NHH employs more than 850 people and relies on the additional support provided by physicians, midwives and volunteers. NHH is an active member of Ontario Health (East)—formerly the Central East Local Health Integration Network—and the Ontario Health Team of Northumberland. For more information, please visit or follow us on Facebook @northumberlandhillshosp, and LinkedIn Northumberland Hills Hospital.

Role Overview
Reporting to the Patient Care Manager, as a member of the multi-disciplinary team, the PSW provides quality patient centered care to Acute Care patients including, but not limited to, assisting patients with their personal hygiene needs, activities of daily living and mobility according to their plan of care. The PSW will support exceptional mouth care and feeding, as well as skin care for the treatment and prevention of Hospital Acquired Pressure Injuries. The NHH PSW will assist our patients living with dementia, or behaviors by implementing stimulating activities, sitting, and talking with patients, or engaging in patient interactions that match their care plan. The NHH PSW will work and document autonomously under the supervision of a regulated health care provider. This is a current vacant, in-person position with a schedule of 12 hour day and night shifts.

Qualifications/Requirements

• Personal Support Work - Ontario College Certificate from an accredited community college
• Registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA) is required
• Basic Cardiac Life Support (B.C.L.S.) program, Level II: Basic Rescuer certification
• Current CPR & First Aid
• Recent patient care experience as a PSW in an acute care hospital setting preferred
• Knowledge and experience using proper body mechanics for a one-person transport by wheelchair or stretcher; demonstrated understanding of proper body mechanics when pushing, pulling, lifting and transferring patients; working knowledge of stretchers, beds, wheelchairs, etc.
• Excellent verbal communication skills and the ability to work effectively with patients, families, and other members of the healthcare team
• Applies NHH values and professional practice standards to patient/client care and service
• Basic computer skills word, excel, power point etc.
• Knowledge and understanding of person and family centered care with a geriatric focus
• EPIC experience an asset

PHYSICAL EFFORT AND WORKING CONDITIONS

• Effectively handle a challenging workload (i.e., heavy patient/client volumes, high acuity)
• Responds appropriately and professionally in high stress and emergency situations (i.e., patient/client trauma, death, etc.).; Sound critical thinking abilities
• Demonstrated ability to work independently and as a team member
• Excellent interpersonal and verbal communication skills; computer skills
• Demonstrated ability to perform duties with a customer/patient focus
• Proven good attendance record with capabilities of maintaining this same standard
• Standing, sitting, walking – possibly for prolonged periods, bending or squatting
• Pushing and pulling equipment and when transporting patients on stretchers/beds or wheelchairs
• Required to assist patients during the transfer to and from units within the hospital
• Maneuvering wheelchairs, stretchers, or beds through hospital corridors with and without patients
• May be required to wear personal protective apparel (e.g., Gowns, gloves, masks, goggles, respirator etc.) while performing duties; may at times be subjected to unpleasant tasks, sights and odours
• Follows safe and healthy work practices and maintains a safe and healthy work environment through attendance at educational programs, use of established reporting mechanisms for injuries, illness and hazards and adherence to health and safety related policies and procedures
• Is aware of their contribution to patient safety ensures actions to support patient safety culture

Employment Requirements
Successful applicants are required provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment. Please note that the Ontario Provincial Police checks are taking approximately 10 weeks to complete.

Additionally, to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance with the Ontario Hospital Association Communicable Diseases Surveillance Protocols within the first thirty (30) days of employment. Northumberland Hills Hospital operates a mandatory COVID-19 vaccination policy for all staff.

Northumberland Hills Hospital may choose to conduct parts/all the hiring process virtually. Furthermore, we are a scent-free environment. When attending the hospital kindly refrain from wearing strongly scented fragrances.

We thank all those that express interest in this exciting position; kindly note that due to high volumes of interests, only those selected for an interview will be contacted.