Accounts Receivable Specialist

Who You Are

You are a detail-driven finance professional who loves keeping numbers clean, payments timely, and client relationships strong. You take ownership of invoicing, collections, and cash applications with accuracy and confidence. You're proactive, organized, and comfortable juggling multiple billing cycles, ensuring the company gets paid on time and stays financially healthy. You communicate clearly, solve problems quickly, and take pride in keeping both the Finance team and our clients running smoothly.

Highlights of What You'll Do

Reporting to the Group Controller, you will create invoices, send bills to clients, and process payments using a wide variety of payment methods. A typical day will involve:

Invoicing, Billing, & Accounts Setup

• Prepare and issue customer invoices according to contracts, purchase orders, and billing schedules
• Verify accuracy of billing details including rates, quantities, taxes, and supporting documentation
• Maintain and update the billing system, ensuring digital records are organized and current
• Generate invoices and account statements, including reminders for upcoming or overdue payments
• Create new billing accounts, including credit control, and establishing billing terms
• Conduct weekly meetings with internal departments (e.g., Operations, Project teams, Executive team) to align on billing needs
• Escalate complex billing discrepancies or contract-related issues to the Financial Controller or executive team

Collections & Client Communication

• Monitor the AR aging report and follow up on overdue invoices through calls and emails
• Maintain the AR inbox and provide courteous, professional communication with client accounts teams as well handling internal requests; partner with internal stakeholders to understand nuances in communication with each client if required
• Document collections activity clearly and consistently
• Escalate past-due accounts, disputes, or sensitive client issues to the Financial Controller and executive team

Cash Application & Banking

• Process incoming payments and apply them accurately to client accounts in compliance with financial procedures
• Assist with bank reconciliations and identify unapplied or unmatched payments for resolution
• Support day-to-day financial transactions, including verifying, classifying, posting, and recording AR data

Reporting & Month-End Support

• Produce weekly AR reports, aging summaries, and status updates
• Forecast incoming payments to support cash flow planning
• Provide basic ad hoc AR reports for key stakeholders as required
• Support month-end close, including account reconciliations and running system reports
• Assist with financial analysis tasks as assigned
• Ensure completeness and accuracy of AR data

Compliance, Documentation, & Issue Resolution

• Maintain accurate AR files and well-organized digital documentation
• Investigate and resolve billing or payment irregularities and client inquiries
• Follow established financial policies, procedures, and internal controls
• Support audit requests by gathering and providing required documentation

KPIs & Team Support

• Meet all assigned AR KPIs (e.g., timeliness of invoicing, aging targets, accuracy metrics)
• Communicate roadblocks or issues promptly to the Financial Controller and executive team
• Assist with general finance tasks and other ad hoc duties as needed

What You'll Bring Along

Must-Haves:

• 2-3 years of experience in Accounts Receivable, billing, or related accounting roles
• Degree in Accounting, Finance, Business Administration, or a related field
• Strong experience processing invoices
• Exceptional skills in Sage and Excel
• Strong attention to detail and high accuracy in data entry and documentation
• Clear and professional communication skills, especially with clients, both verbally and in writing
• Strong organizational skills with the ability to manage multiple priorities
• Willingness to escalate issues and ask questions when needed; eager to learn
• Ability to work autonomously with minimal supervision of daily tasks
• Comfortable working in a fast-paced, deadline-driven environment
• Professional and collaborative, with a customer-service mindset

Nice-to-Haves:

• Advanced education in a business discipline or accounting is an asset
• Experience in collections, basic reconciliations, and customer account setup is an asset
• Experience at a Marketing agency and/or startup is an asset
• Fluency in Mandarin, Japanese, and/or Korean is an asset

What We'll Give You

Salary:

• $55,000-$65,000 per year

Growth Opportunities:

• High potential for advancement in a fast-growing company

We are always looking for top talent. If your skills and professional experiences vary slightly from those listed in this job posting, the scope of work and salary may be amended to reflect your personal qualifications.

Where You'll Work

This is a hybrid position, working on-site at our office in Gastown 3 or more days per week.

Who We Are

WPIC Marketing + Technologies drives revenue for global brands in China, Japan, Korea, and SEA through data, analytics, e-commerce solutions, warehousing and logistics, and essential support services. With more than 275 employees in offices across 7 cities, WPIC is the world's leading APAC e-commerce and technology consultancy. Our team provides end-to-end market entry and growth solutions for global brands looking to succeed in APAC. With more than 15 years of on-the-ground experience, WPIC has successfully deployed over 650 organizations in the APAC region.

WPIC values the diversity of the people we hire and serve. We strive to foster a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's unique talents and strengths.

Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.