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Front of House Staff

2 weeks ago

Thunder Bay ON PB A, Canada Hyatt House Thunder Bay Full time

Overview

We are seeking a dynamic and customer-focused Front of House Staff member to join our team. This role is essential in creating a welcoming environment for our clients and ensuring smooth daily operations. The ideal candidate will possess strong leadership skills, mechanical knowledge, and experience in a hospitality setting. A positive guest first attitude and excellent customer service skills are required to succeed in this position.

Responsibilities

  • Greet and assist customers or visitors in a professional and friendly manner
  • Oversee daily front-of-house cleanliness and presentation while ensuring a positive experience for all guests
  • Support team all members, to maintain high standards of service
  • Coordinate with all teams to address facility issues promptly.
  • Support the team leader to track maintenance activities and ensure timely completion of work orders
  • Ensure safety protocols are followed, maintaining a clean and safe environment for staff and visitors
  • Collaborate with other departments to facilitate smooth operations across the facility

This position offers an engaging opportunity for individuals who thrive in fast-paced environments requiring some technical expertise combined with leadership abilities. We value proactive team players who are committed to delivering exceptional customer service while maintaining operational excellence.

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 32 – 40 per week

Work Location: In person