Production & QC Coordinator

WATSON GLOVES: Who We Are

With 108 years of experience, Watson Gloves is North America's single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home, at play. We are a Family -owned company that is committed to providing Authentic and Fun experiences for our people and our customers that deliver above and beyond customer and employee experiences based in Integrity and Continuous Improvement .

Our drive for being industry leaders in glove innovation and focus on the four pillars of corporate social responsibility play a large part in our success as we live out our Just Cause by elevating industry for the greater good through sustainability and innovation protecting people and our planet.

If you like to work in a cool, collaborative workplace where we like to have fun but get the job done, look no further than Watson Gloves. "We're glovers, not fighters" – Watson Marketing Team.

Role: Production & QC Coordinator

Job Location: Burnaby, BC

Salary Range: $58,000 – $68,000

The Role

The Production & QC Coordinator is responsible for ensuring that bulk production meets Watson's quality standards, delivery timelines, and operational expectations through effective execution and cross-functional collaboration, guided by a strong commitment to integrity.

Working closely with the Production & QC Lead, you will execute technical direction, escalate quality risks, and align on QC standards to ensure adherence to established protocols. Together, you'll form the core of Watson's quality control structure, safeguarding product integrity and supporting continuous improvement throughout the production lifecycle.

This role requires adaptability, critical thinking, and strong project leadership in a fast-paced environment, with a focus on improving efficiency through process optimization while supporting accurate reporting, data integrity, and seamless collaboration across Product, Purchasing, Operations, and Supply Chain teams.

YOUR core responsibilities

Pre-production Support:

• Work in close partnership with the Production & QC Lead to review pre‑production samples, assess fit, construction, and workmanship against approved specifications, and document findings with clear recommendations prior to bulk production approval
• Advise Product Developer of final size spec measurements to be applied onto Glove Specification Sheets
• Interact on a daily basis with suppliers to problem solve issues related to bulk production when required
• Initiate and oversee WIP protocols with suppliers on first production runs, maintaining visibility into production status, timelines, and potential quality concerns
• Organize, label, and maintain the sample room, ensuring all pre‑production, size‑set, QC, and reference samples are accurately tagged, current, and stored according to Watson's standards
• Ensure obsolete or superseded samples are removed to maintain a clear and reliable sample library for internal reference and audits

Supply Chain Cross Functional Duties:

• Review inbound reports, update status of shipments by vendor and cross check with packing lists
• Advise purchasing if there are styles on supplier packing lists that do not match expected delivery dates and request approval
• Work collaboratively with Purchasing, Factory, and Product team and to execute raw material sourcing protocol
• Work collaboratively with Factory and Product team, and to create and execute raw material quality control protocol once bulk production arrives

Quality Control and Vendor Compliance:

• Ensure suppliers follow Watson QC protocols in Pre-Shipment Inspection reports
• Support the on-boarding and training of new and existing vendors on Watson production and quality expectations
• Review freight forwarder's shipment reports and cross check against inbound report to follow up with suppliers on any missing PSI reports to ensure they are sent for review before goods are released for shipping
• Review all Pre-Shipment Inspection reports from overseas vendors and approve or reject for shipping
• Own the accuracy and upkeep of Pre‑Production and QIMA inspection dashboards in , providing real‑time visibility into QC status, outstanding actions, and risk areas to the Product, Purchasing, and Operations teams
• Once bulk production goods arrive at the warehouse, conduct internal QC inspections against approved Glove Specification Sheets (GSSs), confirm release to the Receiving team when standards are met, or escalate quality issues to Product, Operations, Purchasing teams, and suppliers as required
• If defective goods are discovered, initiate internal inspection protocols and coordinate escalation with Product, Operations, and Purchasing teams as required
• Prepare and issue comprehensive defective product reports for suppliers when quality issues are identified, documenting findings, inspection results, quantities impacted, and corrective action requirements to support resolution, accountability, compensation assessment, and continuous improvement
• Develop and maintain spreadsheets that tracks CAPA plans for 1 year after defective goods are found and close the file if the issues have been resolved
• Maintain the Vendor QC log to track quality issues throughout the fiscal year, with reports submitted to the Purchasing team to support annual vendor scorecards
• When required, order 3rd party QC inspections (QIMA)
• Create the inspection protocol on QIMA website for inspectors to follow
• Arrange for inspection samples and glove specification sheets to be sent to overseas QC inspectors to reference for 3rd party inspections
• Review and analyze 3rd party QC Reports and make recommendation to Product and Purchasing teams for shipping
• Support the training of Watson Canadian factory on production and quality control expectations

What YOU BRING to Watson Gloves

Qualifications & Experience:

• 3-5 years of experience in production management, planning and product development, or a related role
• Diploma or certificate in fashion design, production, or a similar field
• Ability to recognize potential production and material issues
• Strong understanding of and experience with factory manufacturing/production methods, construction, fabrication and sourcing
• Strong project management, problem solving, and analytical skills are a requirement
• Extreme attention to detail
• Strong organizational and time management skills, able to prioritize and meet multiple deadlines as required
• Team player with ability to collaborate with external and cross functional groups
• Excellent written and verbal communication skills
• Previous experience in implementing scale up strategies is an asset

Technical Skills:

• Strong familiarity with technical software
• Adobe InDesign
• Adobe Acrobat 7.0 Professional
• Microsoft Office Suite, with strong proficiency in Excel
• Experience with Microsoft Great Plains software is a plus

Our VALUES

• Family Spirit: we support each other and we work as a team
• Integrity: we deliver on our promises every single day
• Fun: we work hard and play hard
• Authentic: we are true to who we are and what we do
• Continuous Improvement: We continually invest in our people and improving our processes

What we OFFER

• Competitive compensation package including bonus opportunities
• Comprehensive benefits package and time off policies
• RRSP matching program
• Company laptop
• Opportunity to work from home 1 day per week, after 90 days of on-site work
• Opportunities for professional development through our Talent Investment Program
• On-site gym and fitness equipment
• On-site parking available
• Great work environment & culture - we're recognized as one of Canada's Best Managed Companies 2025
• Lots of fun events & company SWAG

Thank you for your interest in Watson Gloves #WG Only those applicants selected for an interview will be contacted. We wish you the best in your job search.

Watson Gloves is an equal opportunity employer, that fosters a diverse & inclusive workplace; one in which we are all working towards the same Just Cause of elevating our industry for the greater good, through sustainability and innovation, protecting people and our planet. Watson Gloves abides by Federal laws and does not discrimination on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. For more information on our Diversity & Inclusion statement & practices visit: Watson Gloves Careers - Watson Gloves