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Transportation Clerk

3 weeks ago

Cambridge, Canada Domino's Corporate Full time

Company Description

Domino’s started back in 1960 as a single-store location in Ypsilanti, Michigan. Over the years, we expanded to three stores, and thus came the three dots on our logo. The original plan was to keep adding dots for every store, and at over 17,000 stores worldwide (6,300 in the U.S.) you can probably figure out why that original plan didn’t work.

You might be thinking, “Wow, how does Domino’s get food to 17,000 stores?” Well, that’s where you come in. We have 22 food supply and dough manufacturing centers in the U.S., and seven more across Canada, Hawaii and Alaska. They provide fresh dough, equipment and supplies to franchise and company-owned Domino’s stores in the U.S. and Canada. In 2019 alone, these centers made 720,000 deliveries. Want to get in on the fun? We’d love to have you.

**Job Description**:
**Shift - Thursday to Sunday, 9:00pm - 7:30am**

**Summary**: The Delivery and Service Administrator is responsible for the administrative tasks for the Delivery and Service department, which includes contact and coordination with drivers. They are also responsible for assisting with the after-hours coverage for Customer Service.

RESPONSIBILITIES AND DUTIES

(50%) Driver Payroll
- Reconcile driver expense reports including data input and verification
- Track driver kilometers
- Log reefer hours
- Log tractors and trailers used for routes

(20%) Reporting
- Generate Start-up Shift report which includes identifying delayed routes
- Input fuel receipts into Microsoft Excel
- Produce reporting for other internal users including Accounting

(15%) Driver Qualification Files
- Manage and maintain all printed and electronic driver qualification files, medical files, and compliance files in a secure and confidential manner

(15%) General Administration
- Respond to driver inquiries in person, by phone and electronically
- Communicate route information to drivers and assist with coordinating re-deliveries
- Assist Delivery and Service team with daily tasks
- Assist in daily routing
- Communicate delays to franchisees and monitor the customer service mailbox
- Maintain and process credits
- Maintains Fuel Tax information
- Attend and speak at the quarterly driver meetings
- Other duties as assigned

**Qualifications**:

- High School Diploma or GED
- 1-2 years of related experience is an asset
- Knowledge of Ministry of Transportation rules and regulations is an asset
- Knowledge of Hours of Service (HOS) regulations is an asset
- Intermediate Microsoft Office skills
- Excellent written and verbal communication skills
- Strong organizational skills and the ability to work on multiple tasks simultaneously with strong attention to detail
- Proactive attitude and takes initiative to prevent issues
- Team oriented and safety minded
- Available to work shifts that may be scheduled anytime during a 24-hour day, over any 7-day period

Physical Requirements
- Able to sit for long periods of time, working in an office environment using typical office equipment including frequent typing
- May be required to reach with hands and arms regularly, occasionally stand and walk, occasionally lift up to 10 pounds, and rarely lift up to 50 pounds

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's is an equal opportunity employer, committed to creating a unified and inclusive environment. Our recruitment process is barrier-free, and we will accommodate the needs of applicants with disabilities. If you are contacted by Domino's regarding a job opportunity, please advise if you require accommodation. Domino's is committed to an inclusive environment where our exceptional people are respected and celebrated for their time, talents, and energies while striving to make our company the best pizza delivery company in the world.