Customer Service Supervisor
5 days ago
or equivalent experience
**Workers Supervised**:
- Information clerks
- Collectors
- Customer service clerk
**Specific Skills**:
- Co-ordinate, assign and review work
- Requisition materials and supplies
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
**Ability to Supervise**:
- 5-10 people
-
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