Customer Service Representative-on Site

3 days ago

Woodbridge, Canada Actualisation Full time

This is a contract job for 12 months period (On Site)

**_Hourly Rate: $25_**
- Provide completed data sheet to the supervisor
- Language is all in English
- Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Learn to identify customer needs or desires in order to recommend the appropriate product or service.
- Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
- Keep a record of incoming inquiries to be able to reference at a later date.
- Work with colleagues when necessary to resolve customer complaints.
- Provide feedback to other departments to help improve sales, marketing, and business processes.
- Learn about the products inside and out to be able to answer any questions from customers.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $25.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a car?

**Experience**:

- Customer service: 5 years (required)

Shift availability:

- Day Shift (required)

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