Full-time Matty's Patty's Foh

Matt'y Patty's are hiring Service employees (“FOH”) who will report to the General Manager. Under the direction of the management team consisting of the Head Chef and General Manager, FOH employees are responsible for enacting all day-to-day operations of Ca Phe Rang and will maintain a safe, welcoming and professional environment for all staff, guests, and vendors. We are looking for passionate, knowledgeable and skilled FOH employees, with outgoing and friendly personalities to help bring the vibrant and exciting atmosphere to the team.

**Equity Commitment**

Matt'y Patty's take responsibility as employers and are committed to equal opportunity. We are committed to the principle of equal employment opportunity for all and to providing employees with a work environment free of discrimination and harassment. We are committed to upholding the highest of standards in relation to internal equity, inclusion, diversity and anti-racism. We offer the opportunity to all staff members to assist in the recruitment practices used within our operation. This includes, but not limited to sharing job opportunities, challenging recruitment standards, inclusion in group interviews and participation in unique professional development opportunities. We will take steps necessary to ensure that our vision and values are upheld internally. We understand that Diversity and Inclusion are not simply buzzwords and need to be understood and taken seriously within the business. We strive to be inclusive in all hiring practices, training and development provisions. We understand that true inclusion removes all barriers, discrimination and intolerance. When applied properly in the workplace, it is natural for everyone to feel included and supported.

**Responsibilities (include but are not limited to the following)**

**Service Operations**
- Maintain an in-depth knowledge of food and beverage on offer to ensure a high standard of service for guests
- Ability to deal with high pressure environments while maintaining a standard set by management and yourself
- Maintain athletic composure throughout service by organizing yourself and your station for success each service
- Set goals to achieve success short term and long term
- Check identification of guests to ensure legal drinking age laws are being complied with
- Serve guests one-on-one or in groups in a friendly, professional and knowledgeable manner
- Maintain daily cleanliness and sanitation of your service areas, equipment and your appearance
- Uphold health and safety protocols in accordance with internal policies, as well as recommended personal hygiene practices outlined by the Ontario health ministry, Health Canada and WHO
- Strong and effective communication with Kitchen Manager, Head Chef and General Manager

**Required Experience**
- Professional and personable; exceptional guest relations skills
- 2+ years of experience in high-volume food production or retail roles
- Knowledge of safety, sanitation and food handling procedures
- Strong attention-to-detail and organizational skills
- Smart Serve certificate is required

**Required Skills**:

- Management of space and time is essential
- Exceptional interpersonal skills
- Ability and desire to work with mentors
- Ability to conduct one’s self calmly and effectively under pressure
- Solutions and detail-oriented individual with a high degree of professionalism
- Fast-paced independent worker who enjoys a fast-paced environment and varied responsibilities
- High energy, personable and team-oriented collaborator
- Seeks new demanding challenges
- Passionate about food, Ca Phe Rang's and customer service
- Computer literacy and comfortable operating PCs and POS systems
- Proficient in Google Apps, Skype, Excel, Word, Outlook and PowerPoint

**Work Environment**
- We strives to provide a safe space and working environment
- The work environment can be loud and busy
- There are many kitchen hazards such as hot surfaces, liquids, sharp knives and slippery floors
- This position regularly requires long hours and weekend work

**Physical Demands**
- The employee is required to stand for extended periods of time (12 hours) as well as walk, bend, stoop, climb, balance, kneel and crawl
- The position requires working feel with fingers and visually inspect, including close and distance vision
- This position requires the ability to use your arms, hands and manipulate fingers to reach, stir, measure, pour, cut, chop, dice, decorate, etc.
- Lifting and/or moving up to 20 lbs. regularly; occasionally lifting and/or moving up to 50 lbs.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Overtime pay
- Tips

COVID-19 considerations:
phone call interviews if requested

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