Security Attendant Evening Shift

**Mission Statement**: Understand the aspirations of seniors and respond with innovative supports.

**Vision Statement**: Building inclusive communities where all seniors are connected to living their best possible life.

**What to expect when you join SPLC**:
- Competitive Compensation and Benefits, including group health and pension- Rewarding career that supports meaningful work in our communities- Training and Professional Development opportunities- Healthy and safe working environment

**Position:**:Security Attendant
**Hours of Work**: 35-40 hours (full time), Evening shift (4pm to 12am)
**Reports to:**:Security Team Leader
**Posted on:**:December 2nd, 2024
**Deadline:**:Ongoing till position filled

**Position Summary**:
The Security Attendant is responsible for managing all aspects of the Terrace front desk, the security system and responds to Emergency Response System alarms to ensure the safety and security of clients, staff, contractor and visitors of St Paul’s Centre, Terrace and surrounding property.

**Responsibilities**
**1. Provides security services at St Paul’s Centre, the Terrace, St Paul’s Church and surrounding property**:
- Performs the patrolling duties of the security attendant (as specified by Team Leader) during the shift (which includes common areas, driveway, parking, mechanical rooms and church entrance)- Maintains the safety and security system of the entire complex and monitors Computerized Security Television Video surveillance system (CCTV)security cameras and alarm systems- Conducts daily inspection rounds of buildings and premises according to procedure and performs fire safety checks (doors, exit signs, etc.) and immediately reports incidents to the Superintendent- Inspects all fire extinguishers and sign the equipment card on a monthly basis- Makes clear announcements during fire alarms and fire alarm testing to notify building occupants of the situation and evacuation requirements- Ensures the safety and security of clients and responds to emergency situations as required and immediately informs the Director of Facilities and Properties about emergencies.- Promotes client safety by responding to concerns, complaints and issues identified and coordinating with Client Care and Facilities departments for resolution

**2. Manages all aspects of the Terrace front desk and security assistance to residents**:
- Provides assistance to tenants and members in accepting parcels, delivery of goods to residents- Responds to resident requests and concerns related to security of the building and individual units- Provides access to resident units using the Master Key during emergencies and in response to requests from approved individuals- Document and use the operational procedure for use of Master Key to tenants/residents’ units- Greets and logs all contractors arriving and leaving the building after office hours and during weekends- Receives supplies and coordinates pick up location and times with the appropriate department- Attends to the security of entrances or general property during food deliveries to the restaurant to prevent inconvenience to residents or property damage during delivery- Attends to the security of entrances and property during tenant or resident move-in our move-out or scheduled delivery of large items

**3. Responds to alarms through the Emergency Response System (ERS)**:
- Responds in partnership with PSWS to ERS alarms throughout the buildings and resident units- Responds to security-related ERS alarms and provides PSW or any authorized staff who forms part of the ERS team access to residential units- Provides support to any ERS situation and respond within the boundaries of training received- Records details of ERS situation in the Incident Report System- Conducts daily and annual tests of the ERS system in collaboration with PSWs.

**4. Completes logs and reports**:
- Completes daily logs of inspections, alarm tests, deliveries, visitors and contractor- Completes and files Incident Reports- Complete Work Orders for property maintenance or security related property needs- Completes Reports that are not Work Order related from tenants using the Complaints/Feedback system via SPLC’s intranet- Provides support to housing team to distribute notices and remove notices from notice boards.- Complete log for when Master Key is used

**5. Performs other support duties and safety responsibilities**:
- Works safely at all times and ensures the safety of self and others by preventing and reporting hazards- Complies with and conforms to all legislated safety regulations, and performs work safely according to departmental and organizational procedures and policies- Conducts set-up and takedown of programs and ensures rooms are equipped and maintained for programs and services after office hours and when janitors are off-duty- Accompanies contractors to work site when maintenance staff is not available- Reports to supervisor about any security related issues a