Security Attendant

Mission Statement:: Understand the aspirations of seniors and respond with innovative supports.

Vision Statement:: Building inclusive communities where all seniors are connected to living their best possible life.

Position: :Security Attendant :(Full-time), (Part-time)

Hours of Work:: Full-Time (35 hours per week), Part-Time (Variable hrs.)

Reports to:: Security Team Leader

Date Posted: :November 10, 2025

Deadline: :Until Positions are filled

Positions available: :

• Full-Time Weekdays Night Shift from 12:00 am to 8:00 am: (35 hrs. per week).
• Part-Time Weekend Morning Shift 08:00 am to 4:00 pm: (Variable per week).
• Part-Time Weekend Night Shift 12:00 am to 8:00 am: (Variable per week).

Position Summary:

Uses a customer service centered approach during service delivery for residents, employees, clients, visitors as well as the facilities and properties that ensures safety and security.

Responsibilities:

1. Provides safe and secure facilities for all users.:

• Patrols the facilities and grounds as per policy, procedures and operational guidelines.
• Makes clear announcements to building occupants during emergency fire alarms and scheduled fire alarm testing.
• Checks to ensures that the Computerized Security Television Video surveillance system (CCTV) is always functional and report any failure.
• Ensures safety and security for all users of the facilities and properties within legislative guidelines, policies and procedures.

2. Emergency Response - fire, flood and maintenance:

• Responds to fire alarms and smoke alarms throughout the building and document incidents according to procedures.
• Reports security breaches and support investigations with internal staff as well as community partners such as police and By-Law Officers.
• Ensures that responses regarding incidents are resolved within 48 hours or escalated to direct supervisor.

3. Provides administrative and customer service:

• Greetings and logs all visitors and contractors provided with building access.
• Accept, log and notify residents of the lease property when parcels are received on their behalf.
• Completes daily logs of inspections, alarm tests, deliveries, visitors and contractors.

4. Safety and other support duties:

• Promotes safety to all users of the facilities by identifying and reporting hazards that could create potential safety risks to life and property.
• Participates actively in emergency preparedness activities and act as a first responder.
• Provides back-up department staff and coverage for breaks and absences as needed.
• Attends meetings and participates in SPLC's activities as required.

Education::

• Security Guard license required
• Valid CPR and First Aid Certificate
• Vulnerable Sector Check required

Experience & Skills::

• One year working experience preferably in community or housing setting as a security guard.
• Problem solving and de-escalation skills.
• Knowledge of fire safety systems, emergency evacuation and quick response
• Ability to work under pressure and in emergency situations to solve problems
• Ability to read and write incident reports and logs
• Ability to conduct frequent patrols of facilities and properties daily
• Experience using Microsoft Office and communicating via the internet
• Experience working with seniors is an asset

Others:

• Full Proof of COVID 19 Vaccination or Medical Exemption
  Required to work occasionally in the evenings, weekend hours, holidays and in emergency situations as needed.

Senior Persons Living Connected is a diverse work environment. We encourage applications from all persons, including persons with disabilities. Accommodation will be provided, if needed, in accordance with the Ontario Human Rights Code and Accessibility for Ontarians Disability Act.

While we thank all applicants for their interest, only those applicants selected for interview will be contacted.