Experienced Security Guard

**About the Role**:
As a Security Guard, you will play a key role in representing our brand and client values by delivering exceptional customer service to tenants, guests, customers, and employees. You will actively seek out opportunities to assist and support those around you, creating a visible and reassuring presence.

Your responsibilities will include conducting regular patrols, overseeing designated posts, and ensuring that property rules and standards are maintained. By doing so, you will help deter crime and unwanted activities while fostering a safe, welcoming environment for all. Through your professionalism and attention to detail, you will instill customer confidence and contribute to a secure and positive atmosphere.

**Qualifications/Must-Haves**:

- Completion of grade 12 diploma or equivalent;
- Prior work experience in a customer service environment is a definite asset;
- 2-4 years of security related experience;
- First Aid and CPR training is required (Must be WSIB Approved);
- Provincial security license; and
- Provincial certification required for Use of Force (upon hire training will be provided);
- Valid Class G2/G driver’s license is required (with a clear drivers abstract);
- WHMIS and JHSC training an asset;
- Education in Police Foundations, Criminal Justice is an asset;
- Use of Force Training an assest.

**Technical & Interpersonal skills**
- Basic computer (keyboarding) skills are required;
- Knowledge of applicable federal, provincial and municipal legislation and regulations required;
- Excellent customer service skills;
- Excellent written and verbal communication skills;
- Excellent discretion and overall decision-making skills;
- Tact and diplomacy in dealings with a range of settings and situations;
- Ability to work in a challenging, fast-paced environment;
- Flexible and adaptable in dealing with diverse situations and people; and
- Team player.

**Summary of Duties**:

- Be proactive in helping everyone have an outstanding customer experience at the Property;
- Perform highly visible patrols of assigned patrol areas/zones and positively engage with tenants, guests, visitors and employees on an ongoing basis;
- Protect the Property and maintain a safe and welcoming environment;
- Enforce the rules and regulations at the Property in a fair and responsible manner;
- Respond to medical emergencies and provide First Aid, CPR or AED support as necessary until medical professionals arrive;
- Remain prepared to respond to crime, disturbances and emergency situations as per training
- Stand and walk for a longer period.

**Why work for Cancom Security?**
- Competitive Compensation
- We are proud to call ourselves A First Nations company
- Opportunities for growth and advancement, we are a lifetime employer
- Extensive Paid Training
- Extended health care benefits after probation period
- On-site parking
- Paid time off
- Paid Sick day

**Job Types**: Full-time, Part-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work rotational shifts
- Days, evenings, nights?
- Do you possess a Valid Security License?

Expire Date:
2. Do you possess a Valid Ontario Driver’s License - Class G?
Expire Date:
3. Do you have a clean driving record? Dangerous Driving Offences?

4. Tell me about some of your short-term goals.

5. Tell me about some of your long-term goals.

Cancom Security?
- In your opinion, what are the main responsibilities of a Security Guard in a Shopping Centre?
- Tell me about a time when you successfully dealt with an angry member of the public not with physical

force, but with only your words.
- State the Citizen’s powers of arrest under Section 494 of the C.C.C.
- Under Section 494 of C.C.C. what powers of arrest can a Security Officer use when affecting an arrest

on Shopping Centre property?

**Education**:

- Secondary School (required)

**Experience**:

- Tactical Security guard: 3 years (required)

Licence/Certification:

- Security Guard Licence (required)
- First Aid Certification (required)
- clean driving record (required)
- Driving Licence G (required)

Work Location: In person

Expected start date: 2025-04-28