Sales & Event Manager - Good Earth Winery

The Good Earth is an award-winning winery, restaurant, and event setting overlooking endless rows of vines and gardens bursting with life. Producing a variety of red, white, rosé, and sparkling wines that have received both national and international accolades, and an eatery focusing on farm fresh, seasonal cuisine, the Good Earth has a rustic elegance that is both spectacular and provides the warmth of home. The Good Earth is part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.

**YOUR OPPORTUNITIES WILL INCLUDE**:

- Actively pursue and acquire new event bookings utilizing effective sales techniques
- Provide innovative ideas and input for increasing sales numbers, bookings and inquiries
- Use superb customer service, communication and negotiation skills to establish new client and vendor relationships as well as nurturing existing ones
- Conduct in person and virtual wedding, social and corporate sales appointments with inquiring and existing clients
- Conduct sales calls and venue tours, being the first point of contact for prospective and returning clients
- Conduct details appointments with clients for their upcoming events, creating accurate BEOs and maintaining superb communication throughout the planning process with our clients and internal team members
- Respond to customer inquiries, needs and concerns in a friendly, personal and efficient manner
- Create event contracts and collect deposits
- Staying up to date with current hospitality and event industry trends
- Attend and conduct scheduled team meetings to guarantee successful execution of events
- Be a part of execution of events as required

**WHAT YOU BRING**:

- 3 - 5 years of special event, hospitality or travel and tourism related experience
- 2 - 3 years of leadership experience
- Post Secondary education, in Business Administration, Hospitality or related field
- A sales or marketing Degree from a recognized University is considered an asset
- Canadian Professional Sales Association (CPSA) or Wedding Planner Institute of Canada (WPIC) certification is considered an asset
- High level of attention to detail and strong organizational skills
- Superior verbal and written communication skills
- A team-oriented approach to work with strong abilities to provide and receive professional feedback for collective growth
- Customer service mindset as well as a high level of ethics and integrity
- Flexible work schedule, including evenings and weekends, to address client needs

**WHAT CAN WE OFFER?**
- Fun and Dynamic Team - we are Great Place to Work Certified
- Competitive salary & incentive package
- Pay on demand
- Team recognition, years of service rewards
- Hotel discounts worldwide
- Restaurant discounts
- Group RRSP program
- Wellbeing programs
- Participation in team social events
- Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton and surrounding hospitality community
- Carmen’s Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, The Lakeview by Carmen’s, fig&lemon Catering and The Hamilton Convention Centre by Carmen's. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue._
- Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview._

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