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Front Desk Administrator

2 weeks ago

Surrey, Canada Safe Software Inc. Full time

**Location**: This opportunity will be onsite in the Vancouver, BC Lower Mainland.
- **Annual Base Salary**:$41,200 - $50,900 CAD
- Please note that employment is contingent upon the successful completion of reference checks and background checks.

**Application Instructions**:

- Please submit a resume and cover letter

**Front Desk Administrator**:
Safe Software is looking for an adept multitasker with exceptional communication skills and a positive can-do attitude to join our Administration team as our next Front Desk Administrator. As the first point of contact for our office, you will greet visitors, handle, screen, and forward incoming phone calls, oversee the receipt, sorting, and distribution of daily mail and deliveries, perform a variety of administrative tasks, arrange travel and accommodations for business and trade show trips, manage guest sign-in/out procedures and issue/retrieve visitor badges. You will be the heartbeat of our office, creating a welcoming atmosphere for visitors and efficiently managing the flow of information and resources within the organization.

**What You’ll Be Doing**:
As an Front Desk Administrator, you will:

- Warmly greet all visitors, ascertain their needs, and direct them accordingly, ensuring a positive and professional first impression
- Handle, screen, and forward incoming phone calls, providing information as required.
- Manage the receipt, sorting, and distribution of daily mail and deliveries.
- Oversee outgoing postal mail, courier, and package shipments, both domestically and internationally.
- Perform various administrative tasks such as scan-filings, purchasing of IT assets and materials for select stations and staff.
- Collaborate with other departments to coordinate/arrange travel and accommodations for Safers for business and trade show trips.
- Manage guest sign-in/out and issue/retrieve visitor badges.

**Qualifications, Skills, and Competencies**:
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.

**Required skills**:

- 3-5 years of experience in a Front Desk Representative role or a similar position, demonstrating a proven track record of administrative excellence.
- Proficiency in Google Suite, showcasing effective use of digital tools to support office operations.
- Professional demeanor and appearance, embodying the company's values in every interaction.
- High emotional EQ, allowing for adept handling of various interpersonal dynamics and situations.
- Resilience, resourcefulness, and a proactive approach to addressing and resolving issues.
- Exceptional organizational skills, with an ability to keep track of multiple tasks and deadlines simultaneously
- Effective multitasking and time management capabilities, with an aptitude for prioritizing tasks efficiently.
- Strong written and verbal communication skills
- High school diploma required

**Desired skills / Bonus points**:

- Certification in Office Management is an advantage
- Experience with Domestic and International shipping is an asset

**What You Can Expect**:
When you choose a career with Safe Software, you’re also choosing
- **Meaningful Work**: Make a profound impact across our business, workplace and data integration product.
- **A Supportive Environment**:Feel empowered to share your ideas and implement them with high autonomy and team support.
- **Social Responsibility**: Become a part of a team that finds meaningful ways to give back. Take the day off to volunteer for a cause that matters to you or join our D&I Committee and shape our collective future.
- **Learning & Career Development**: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- **Flexible Working Hours**: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- **Work-Life Balance**: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- **Health & Wellness**: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- **Family is important**:We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- **Shared Success**: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- **An Accessible Commute**: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team

***About Safe Software**:
Safe Software is the creator and developer of FME — the data integration platform with the best su