Front Desk Attendant

2 weeks ago

Surrey, Canada Iron Nation Fitness & Apparel Ltd Full time

Iron Nation Fitness is seeking a motivated and customer-focused individual to join our team as Front Desk Staff members at our Surrey, BC location.
If you have excellent customer service skills, a passion for health and fitness, and a desire to be part of a dynamic fitness community, we want to hear from you

**Responsibilities**:

- Greet and Assist Members
- Welcome members with a friendly and positive attitude.
- Assist members with inquiries, sign-ups, and information about our services.
- Maintain Cleanliness and Organization
- Organize plates, weights, and attachments on the gym floor.
- Perform regular cleaning tasks to ensure a pristine and hygienic workout environment.
- Customer Service
- Provide exceptional customer service to enhance the member experience.
- Address member requests and provide solutions in a timely and effective manner.
- Member Sign-in and Access Monitoring
- Efficiently sign in members and monitor access to the facility.
- Collaborate with Team
- Work collaboratively with other staff members to create a well-organized and inclusive atmosphere.
- Basic Administrative Tasks
- Utilize computer systems for handling member records and inquiries.
- Assist with basic administrative tasks as needed.
- Demonstrate a genuine passion for health and fitness.
- Stay informed about fitness trends and industry developments.
- Willingness to Learn and Grow
- Participate in training and development opportunities.
- Embrace opportunities for personal and professional growth within the organization.

**Requirements**:

- Excellent customer service and communication skills.
- Previous experience in a front desk or customer service role is preferred.
- Basic computer skills for handling member records and inquiries.
- Willingness to engage in cleaning and organizational tasks on the gym floor.
- Must be passionate about health and fitness.
- Previous fitness experience is considered an asset.

**Job Type**: Part-time

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Administrative experience: 1 year (preferred)
- Front desk: 1 year (required)

Work Location: In person

Application deadline: 2024-07-31
Expected start date: 2024-10-15

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