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Cabin Grooming Program Manager
2 weeks ago
**Description**
**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**
Reporting to the Manager performance and process improvement, the cabin grooming program manager is responsible to design, build and maintain the cabin grooming program to meet the health Canada aircraft sanitization and internal stakeholder requirements using the grooming matrix and other supporting documentation. This role is also responsible to monitor program compliance and provide recommendation to stakeholder for program improvement. This position will work closely with the process team on developing best practices to improve efficiency of the grooming flow
**Key Functions & Accountabilities**:
- Responsible for cabin grooming program on the Air Canada, Air Canada Rouge fleet and outside vendor
- Create and maintain the Cabin grooming Program to an internally controlled and monitored program.
- Develop the Cabin grooming program to encompass the complete Cabin requirements from Health Canada to Internal stakeholder.
- Financial budgeting and control of the Cabin grooming program.
- Lead the Cabin grooming program innovations to minimize time, labour materials and parts cost.
- Responsible for the Cabin grooming program Matrix
- Performing technical aircraft cabin interior condition inspections based on commercial standards.
- Oversee audit results and lead corrective actions.
- Analyzing repeat aircraft cabin defects, identifying trends, and recommending preventative maintenance.
- Creating reports of findings and performing cost analysis and identifying required changes to the cabin grooming program.
- Responsible for approval of new technology, processes and products within the cabin grooming and standard environment. Work closely with Air Canada Maintenance to obtain approval on Cabins processes and products
- Responsible for program compliance - KPI
- Liaise with operation and training team on change to the program
**Qualifications**
- Certification from an accredited college or university in Aircraft / Business / Administration, or equivalent.
- Extensive demonstrated experience in airline operation, training and communications is essential.
- Minimum 5 years relative experience in operation, training, process development, communications in an airline environment.
- Strong communication skills with the demonstrated ability to lead motivate and develop personnel to achieve operational objectives within a multi-disciplinary organization.
- Familiar with Transport Canada aviation regulations and norms (an asset)
- Strong orientation towards change management and focused on measurable results
- Familiar with Health Canada regulations and norms (an asset)
- Demonstrated capability to carry out projects independently to their successful completion within the budgeted time and cost.
- Ability to engage, motivate, and facilitate a cross-functional work team to achieve objectives.
- Must possess excellent and demonstrable project management skills and experience in delivering large projects
- Demonstrated experience in cost/benefit tracking and strong analytical skills.
- Fully proficient with Microsoft Office software (i.e., Word, Excel, PowerPoint), and use of the internet.
- Excellent analytical abilities, strong interpersonal and communication skills
- Excellent verbal and written communication skills in English and French.
- Excellent time management skills, ability to shift priorities on an ad hoc basis and flexibility with working hours.
- Knowledge and understanding of communications practices, tools and techniques is a plus.
- Advanced writing and editing skills.
**Conditions of Employment**:
Mandatory Covid-19 Vaccination Required
**Linguistic Requirements**
**Diversity and Inclusion**
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
