Leasing Agent
3 days ago
**Position Summary**:
**Key Responsibilities**:
**1. Marketing & Advertising**
- Assist in posting listings across all rental platforms (e.g., Rentfaster, Zumper, Facebook Marketplace) and ensure consistency.
- Collaborate with the Property Coordinator to update ad status, pricing, availability, and digital assets.
- Monitor listing performance, track leads, and adjust strategies based on leasing velocity and market trends.
- Stay informed about local market conditions, rental rates, and competitor offerings.
**2. Leasing & Tenant Screening**
- Schedule and conduct property showings, virtual tours, and open houses as required.
- Clearly communicate property features, lease terms, and company expectations to prospective tenants.
- Recommend qualified applicants to the Senior PM for final approval if needed.
- Draft and review lease agreements in accordance with company policy and legal standards. Collaborate and provide support to the property coordinator as needed.
**3. Cross-Department Collaboration**
- Communicate proactively with the Property Coordinator and Senior PM to ensure leasing timelines, property conditions, and marketing needs are aligned.
- Notify team members of scheduled showings, required unit access, and ad performance.
- Coordinate unit turnover timelines and prioritize leasing based on strategic vacancy goals.
- Participate in weekly portfolio huddles or leasing pipeline meetings.
**4. Customer Service & Tenant Relations**
- Provide professional and helpful service to prospective tenants throughout the leasing process.
- Support clear and timely communication with applicants and new tenants from inquiry to move-in.
- Mediate initial questions and concerns, escalating issues appropriately to the Senior PM.
**5. Administrative & Reporting Duties**
- Maintain accurate leasing records in the CRM/property management system.
- Track lead sources, showing results, and leasing conversion metrics.
- Ensure all leasing documentation is signed, filed, and compliant with company policy.
**6. Client & Stakeholder Communication**
- Relay leasing updates, market insights, and tenant feedback to the Senior PM for inclusion in owner reporting.
- Represent the company professionally in tenant and owner-facing interactions related to leasing.
- Help identify opportunities to improve unit presentation, rental rates, or tenant experience based on leasing activity.
**Qualifications**
- Strong customer service and sales experience.
- Previous office and administrative experience.
- Sales experience with a focus on customer relationship management.
- Excellent negotiation and presentation skills.
- Effective data entry and filing abilities
- Strong phone etiquette and communication skills
Pay: From $31,000.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Commuter benefits
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2025-06-16
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