Information Technology and Data Management

1 minute ago

Toronto, Canada PowerON Energy Solutions Full time

RESPONSIBILITIES:

- Collaborate with other departments to identify and address IT needs and requirements.
- Manage applicable vendors, including budget management
- Evaluate and recommend new technologies, solutions, and strategies to improve the efficiency and effectiveness of IT operations and data management.
- Ensure compliance with relevant regulations, standards, and guidelines related to IT security, privacy, and data protection.
- Troubleshooting network cabling and physical network infrastructure.
- Troubleshooting and physical replacement of defective network hardware and/or their sub-components (power modules, expansion modules etc.)
- Remote access configuration and troubleshooting (VPN configuration, authentication and account set up - SSO/MFA, related security services)
- Remote monitoring & troubleshooting of network infrastructure, lifecycle management including servers, VMs, switches, firewalls and other critical devices.
- Manage the back up and restoration plans for the various sites and keeping of configuration and historical back-ups.
- Application performance monitoring.
- Upgrading firmware and software versions for firewalls, anti-virus software, anti-malware software, switches.
- Monitor and analyze IT performance metrics and KPIs to identify areas for improvement and optimization.
- Support internal management of IT services required for operations. (IT vendor management, internal security best practices, Office 365 etc).
- Stay up-to-date with emerging technologies, trends, and developments in the IT field, and assess their potential impact on the organization.

QUALIFICATIONS:

- Bachelor’s degree in computer science, information technology, or a related field.
- 5 years of experience in IT management.
- Experience managing vendors.
- Ability to drive front line troubleshooting.
- In-depth knowledge of IT infrastructure, systems, and technologies, including networks, servers, operating systems, databases, and cloud computing.
- Excellent problem-solving, analytical, and decision-making abilities, with a focus on delivering practical and innovative solutions to complex IT challenges.
- Proven experience in developing and implementing IT policies, procedures, and best practices to ensure compliance, security, and reliability.
- Ability to effectively prioritize and manage multiple tasks and projects in a fast-paced, dynamic environment.
- Experience with Fortigate firewalls, and Cisco and Siemens Rugged Comms switches
- Experience with Microsoft Eco-System (Azure, Office 365, Dynamics)

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