Inside Sales
3 days ago
The Inside Sales and Service Coordinator - Technical Services will be responsible for supporting timely scheduling and administrative support for technical service delivery to our clients. Some of the expectations of this role include:
- Maintaining and executing the schedule for all field services technicians;
- Communicating with field technicians to ensure all service requirements are fulfilled;
- Facilitating report, certificate and other documentation required;
- Liaising with customers to address inquiries, schedule service calls, validate effective service delivery and provide customer support as needed;
- Assisting Technicians in fulfilling customer requests and service inspections;
- Quoting and invoicing orders and service work;
- Supporting analysis and optimization of service opportunities and cost management;
- Ensuring high levels of internal and external customer service; and
- Managing administrative and recordkeeping requirements.
KDP offers a competitive compensation and benefits package, including health and dental insurance; retirement savings and leave programs. If you are excited by the opportunity to contribute to a highly successful and growing company and interested in being part of a dynamic team, we want to hear from you.
We embrace diversity across all our operations and foster a respectful and inclusive work environment. Individuals that represent a variety of backgrounds, perspectives and skills are encouraged to apply.
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