Account Manager

Date: Oct 25, 2024- Location: Kitchener, ON, CA- Type of Position: Permanent ( Standard Req Only)- Type of Position:
- Number of Positions: 1- Salary Min: $94,047.00- Salary Max: $117,559.00- Description:

- Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

**Become a Account Manager - Municipal & Stakeholder Relations** **with MPAC**

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

**Equity, Diversity, Inclusion and Anti-Racism**

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

**What makes you great for this role?**
You are a proficient team player who is focused on engaging and managing municipal, government and local association relationships. You support the delivery of products and services. You also develop a strong network of relationships within MPAC to mobilize the right people, resources and ideas into each stakeholder relationship.

**We have**:

- A team of highly skilled, dedicated and collaborative staff
- Leadership that supports you
- An enterprise that embraces change
- A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

**You have**:

- At least 3 years of relationship management experience
- Completion of post-secondary education (university degree or college diploma)
- Superior communication skills - writing and speaking for impact
- A desire to foster strong relationships built on earning trust and confidence
- Demonstrated problem solving skills, research and analytical skills
- Good planning skills to focus and manage time well
- Proficiency with use of Microsoft Office products: Word, Excel, PowerPoint

**Nice to have**:

- At least 3 years of experience in real property, valuation, taxation or municipal/government administration
- A minimum 3 years of experience in the public sector
- Completion of, or working towards, certification in real property assessment

**What you will do**:

- Establish, develop and maintain relationships with key account representatives, both political officials and administrative staff, in municipalities, related associations, and school boards
- Maintain current awareness of day-to-day stakeholder operations (e.g., municipal council agendas; provincial government releases and mandates) to identify assessment impacts, anticipate issues, and facilitate solutions
- Proactively monitor local delivery of MPAC’s products and services and identify, assess and ensure resolution of issues
- Develop stakeholder account engagement plans for all assigned stakeholders by leading a joint account planning process to meet corporate target objectives
- Leverage your local relationships by actively undertaking consultation campaigns with stakeholders for change management issues
- Execute education and marketing programs to enhance stakeholders’ awareness and understanding of MPAC’s role in the property assessment and taxation system, and our products and services
- Monitor and report on political, legislative, economic, demographic, market and industry conditions to ensure understanding of stakeholders’ operating environment
- Ability to develop and execute stakeholder engagement plans
- Develop a strong network of relationships within MPAC to mobilize the right people, resources and ideas into each stakeholder relationship

**Additional Information**:

- Requisition ID: 2243
- Job Type: Non-Union Staff
- **Closing Date: November 7, 2024**

**Ready to apply?**

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.