Full-time Medical Receptionist

7 days ago

St Albert, Canada Stratica Dermatology - ST. ALBERT Full time

**OUR COMPANY**

Stratica Dermatology is a specialized dermatology practice that prioritizes excellent patient care. Our facility promotes overall wellness through dermatological services provided by experienced Dermatologist and General Practitioners with a specialization in skin. Stratica Dermatology was founded in 2005 and provides cosmetic, medical, and surgical dermatology treatments to all age groups.

**PURPOSE**

**RESPONSIBILITIES**
- Greet clients upon arrival and check them in for their appointment
- Issues new patient intake forms and consent forms when needed
- Answer extremely busy phones in a polite and friendly manner
- Provide patients in person and over the phone with answers to their inquiries
- Run UVB light therapy treatments
- Perform routine cleaning of UV booths and the administration area
- Help complete clinic AHS and Private billings
- Help manage nursing administrative tasks such as biologic enrolments and health insurance coverage
- Perform end-of-day cash-out
- Go above and beyond to meet client expectations
- Support doctors and other health care professionals by performing necessary administrative tasks and minor medical duties
- Perform appointment bookings, reminders and follow-up calls.
- Manage Juno EMR and Zenoti
- Educate patients on skincare and services that the clinic offers
- Accept client payments in a professional and confidential manner
- Ensure the reception area is tidy and presentable, with all necessary stationery and materials
- Always maintain a professional environment
- Participate in employee training and customer service training as needed
- Perform other duties as requested by management and doctors

**QUALIFICATIONS**
- 1+ years of proven clerical or customer service work experience (mandatory)
- Previous experience in a dermatology clinic (preferred)
- Hands-on experience assisting doctors and nurses (preferred)
- Proficient in Microsoft Office Suite programs
- Excellent communication skills, both written and verbal
- Ability to work as a team and independently
- Flexible availability, willingness to work weekends and evenings, should the clinic need
- Possesses excellent time-management skills

If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Stratica Dermatology as your potential future employer

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount

Work Location: In person

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