Building Operator

**Job Title**: Building Operator

**Company**: Taggart Realty Management
**Reports to**: Property Manager
**Location**: 225 Metcalfe Street, Ottawa, Ontario

**Position Type**: Permanent Full-Time

**Taggart Realty Management**

Part of the Taggart Group of Companies, Taggart Realty Management focuses on acquiring, developing and managing residential, office and commercial property. Taggart Realty Management has a consistently large number of new projects being developed at one time, each at varying stages of the construction process. The projects are focused in the Ottawa and Kingston marketplaces.

**Work Description**:
Taggart Realty Management, member of the Taggart Group of Companies, owns and operates, over 30 buildings in both the Ottawa and Kingston Market. Taggart Realty Management is a leader in full-service property management and real estate development, with over 3 million square feet in residential, commercial and office space in our portfolio.

**Major Responsibilities**:
**Building Operator**
- Provide responsive, professional customer service to all tenants or owners of the facilities.
- Liaise with tenant contacts on a regular basis to establish and maintain a healthy working relationship; Providing assistance to our tenants as needed.
- Respond to and complete, in a timely manner, all tenant service requests or technical troubleshooting to ensure smooth operations of each unit/ building.
- Responsible for the appearance of the property and safety and convenience of the tenants and clientele at all times.
- Responsible for the efficient, effective and successful control of equipment maintenance, building structures and property in accordance with approved practices, procedures, methods and financials.
- Liaise with contractors, assist in providing supervision of all trades servicing the building equipment/systems.
- Know the ins and outs of all building systems, with the ability to troubleshoot issues as they arise.
- Know all building systems and contracts, ensure that maintenance, servicing and renewals are in completed in accordance to company policy, and/or contract specifications.
- Complete property inspections in accordance with the inspection frequency Schedules.
- Maintain all appropriate logs and manuals as required for each building.
- Ensure that any preventative maintenance or issues that may be on the horizon are communicated with the Property Manager.
- Conduct weekly inspections of buildings, make recommendations and implement improvements in consultation with the Property Manager and Technical Operations Supervisor, of operational tasks and repairs that are required to the property.
- Collaborate to implement a pro-active preventative maintenance program for building equipment/systems to ensure that all systems are properly maintained, serviced in a pro-active manner and remain energy efficient.
- Coordinate the services when required of contractors to complete repairs and maintenance, including but not limited to HVAC systems, electrical, mechanical,
- lighting, plumbing, etc.
- Contact appropriate maintenance service provider for ad hoc repairs as required.
- Monitor HVAC systems, boilers, pumps, fan units, control panels, cooling towers, generator etc. and maintain logs for these systems.
- Provide after-hours coverage of designated properties on a rotational basis with other building operators.
- Adhere to all Health and Safety policies and procedures while performing job duties.
- Any other duties as required.

**Statement of Qualifications**:
**Knowledge, Skill and Abilities**:

- Minimum of 10 years of experience in the Property Management industry, with a minimum of 5 years in a Building Operator role is required. BES designation considered an asset.
- Post-secondary education in mechanical or trade related field is considered an asset.
- Industry related designation(s) in BES and/or BOMI SMT/SMA preferred
- Knowledge of commercial, residential office and retail buildings, both new construction and older building, is required.
- Possesses working knowledge of Microsoft Office (Outlook, Excel, Work, PowerPoint).
- Familiar with various BAS systems, Angus Anywhere, and ability to review blueprints/ drawing is considered an asset.
- Possess a mechanical/technical aptitude with ability to use a variety of hand and electric tools.
- Ability to troubleshoot, multi-task, work under pressure and achieve quality results.
- Strong organizational and administrative skills with keen attention to detail and time management skills with the ability to follow strict deadlines.
- Excellent customer service skills and a positive attitude, with the ability to nurture and grow stakeholder relationships.
- Self-motivated with the ability to work independently and in a team environment.
- Valid Class G driver’s license: with the ability to travel throughout the City.

**Physical/Sensory Effort/Work Environment**:

- Working primarily in an office environment, there will also be work i