Parts Advisor

22 hours ago

Mississauga, Canada Dixie Ford Sales Full time

**Parts Advisor**
- At Dixie Ford we believe in treating guests like family, we strive to make every guest a guest for life. Happy employees make happy guests, and we reward individuals who are ready to come to work and make a difference. Every employee at Dixie Ford is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect._

**About the Job**

**Dixie Ford**is seeking a full-time **Parts Advisor** to join our growing team As one of our advisors you will work in a high volume and fast-paced environment as a front-line representative for our guests.

**What We Can Offer You**
- Dental, Medical, Vision Benefits/Extended Health Care
- Employee Product and Service Discounts
- Employee Appreciation Events
- Opportunities for Career Development

**Position Objective**:

- Coordinate the daily functions of the parts operations including, procuring, ordering, backorders, core processing and picking of parts.
- Counts and accounts for all daily parts’ receipts.
- Examines and returns parts cores per dealership policy.
- Receives and accurately records parts from stock orders and daily orders.
- Assist retail counter, back counter, wholesale, and internal customers with their parts needs in a professional manner.
- Review body shop estimates and orders to ensure part and price accuracy.
- Verify information on bills of lading, invoices, orders, and other records.
- Process credits and parts returns.
- Manage customer inquiries and resolve issues in a professional and courteous manner.
- Consults catalogs or computer databases
- Keeps current on product bulletins and catalogue changes.
- Assist in receiving and locating daily and weekly stock orders.
- General maintenance of stockroom.
- Other duties as required.

**Qualifications**:

- Understanding vehicle mechanics and systems is essential.
- Proficient in computer software and parts catalog systems.
- PBS and Microcat experience preferred.
- Excellent interpersonal and listening skills.
- Strong organizational skills.
- Strong attention to detail.
- Ability to communicate effectively and provide excellent customer experiences.
- Valid class “G” driver’s license with a clean driver’s abstract.

Pay: $18.00-$20.00 per hour

Additional pay:

- Bonus pay

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 5 years (required)
- Automotive Parts: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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