Parts and Service Advisor

5 days ago

Mississauga, Canada Thermo King Eastern Canada Full time

**Are you ready to grow your career with an industry leader?** Thermo King Eastern Canada, part of the global Thermo King brand, is hiring a **Parts and Service Advisor** to support our busy Mississauga dealership. If you're highly organized, customer-focused, and thrive in a fast-paced environment — we want to hear from you

**Evening 3:30pm to Midnight Shift.**

What You’ll Do: As a **Parts and Service Advisor**, you’ll be the go-to resource for parts and service support — assisting both our technicians and customers.

**80% Parts Focus**:

- Manage inventory and ensure parts availability
- Support technicians and service staff with timely part sourcing
- Handle counter, phone, and walk-in inquiries from customers
- Source and order non-stock or specialty parts
- Receive, stock, and maintain inventory accuracy
- Generate parts invoices and track pending orders

**20% Service Focus**:

- Support customers with basic service inquiries
- Assist in updating and managing technician work orders

**Becoming a part of our winning team means enjoying a range of benefits, including**:

- Paid Vacation
- Comprehensive Life & Dependent Life Insurance
- Long-Term Disability and Accidental Death & Dismemberment Insurance
- Competitive Medical, Dental, and Vision Insurance Packages
- Employee & Family Assistance Program
- RRSP Program
- Career Advancement Opportunities & Training
- Referral Bonus Program

**Who You’ll Work With**:

- A collaborative team of **service managers, technicians, and advisors**:

- A mix of **internal teams and loyal external customers**

**Must-Haves**:

- High School Diploma
- Minimum 2 years of experience in parts, retail, or service advisory roles
- Strong customer service and communication skills
- Proficiency in MS Office and inventory systems
- Valid driver’s license

**Physical & Work Requirements**:

- **Evening shift**work with exposure to shop environment
- Ability to lift up to 50 lbs and stand for periods of time.

**Nice-to-Haves**:

- Forklift license
- Post-secondary education or technical training
- Mechanical aptitude or experience with vehicle/equipment part

ODGHP

Pay: $20.00-$25.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Evening shift
- Monday to Friday

Application question(s):

- The shift for this position is an evening shift from 3:30pm to 12:00am. Are you comfortable with this shift?
- This role will pay between $20-25/Per hour. Is this within your pay expectations?

Work Location: In person

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