Cmhc, General Mental Health

Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Reporting to the Dufferin Services Team Program Manager, the Community Mental Health Counsellor(CMHC), Housing Stability will be responsible for providing case management to individuals experiencing mental health challenges in the community. The CMHC will offer strengths-based case management from a recovery perspective as a part of a collaborative and multi-service team. The Housing Stability role offers intensive case management within a Housing First approach to support individuals with experiences of homelessness to access and maintain supportive housing.

They will provide information on resources, coordination of services, and general mental health support through a client-centered model of support. The CMHC will work in collaboration with clients to support their goals.

**Duties and Responsibilities**:

- Collaborate in developing and implementing individualized recovery plans with clients
- Use standardized assessment tools designed to improve and/or stabilize client’s physical and mental health, foster independence, and promote participation and community integration
- Provide strength based case management that recognizes clients unique needs
- Assist with activities of daily living, conflict resolution, and crisis avoidance
- Support individuals with accessing, maintaining and sustaining housing.
- Participate in team meetings, consultations, community tables and case conferences as needed to address risks, support solutions, and assist in dispute resolution to support clients
- Liaise with landlords and housing providers for access to information, education, and support
- Create and facilitate client group activities
- Partner with clients and their families as members of the health care team
- Develop and maintain a community resource network
- Refer to partnering organizations and provide linkages to community supports
- Work independently and collaboratively within a multidisciplinary team to carry out mental health recovery and support
- Understand and be able to integrate a philosophy of person and family centered care into daily responsibilities
- Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
- Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
- Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
- Perform additional duties including providing support to other programs within the team as required/delegated by Management

**Qualifications**:

- Post-secondary education in Social Work, Health Services, Psychology or equivalent
- 3+ years providing Mental Health case management
- Demonstrated knowledge of serious mental illness, and/or concurrent disorders
- Experience working with individuals experiencing homelessness
- Knowledge of evidence-based practice for mental health services
- Excellent assessment, risk management, and crisis intervention
- Expertise in collaboration with healthcare services
- Knowledge of MS Suite (Word, Excel, Power Point and Outlook)
- A vehicle, valid driver’s license, and adequate insurance coverage
- Valid Certification in First Aid & CPR
- Training in ASIST and CPI

**Working Conditions and Physical Requirements**:

- Hours are typically from Monday - Friday, 8:30 am - 4:30 pm but may vary depending on client needs
- Average amount of physical effort is required.
- Able to sit/stand for prolonged periods of time
- Able to answer and communicate telephone calls and general computer use
- Able to lift up to 20lbs (product, documents, etc.)
- Vehicle travel to sites for visits/walk-throughs and open doors as required. This position includes providing services across the County of Dufferin as well as attending other locations where training and services are provided as needed.

**Ship Values**:

- Compassion, Hope, Inclusive, Respect, Professional

**COVID-19 Considerations**
- As part of SHIP’s commitment to health and safety, it is a condition of employment that you be fully vaccinated (2 doses, including 14 days since your second dose) against COVID-19 or have an