Operations & Member Services Coordinator

1 week ago

Sylvan Lake, Canada Sylvan Lake Chamber of Commerce Full time

**Position Summary**:
**Key Responsibilities**:
Member Relations _- 10 hours per week_
- Act as a liaison between the Chamber and local businesses, serve as the first point of contact for member inquiries and support
- Actively participate in expanding our membership while maintaining our current relationships
- Ensure member records are accurate and up to date
- Follow up with lapsed members in a timely matter

Administrative Support _- 5 hours per week_
- Regularly check mail
- Maintain office supplies, keeping a tidy, organized working environment
- Ensure Google Drive (including Google Calendar) is organized to allow for directors to easily find information
- Retain corporate record of minutes and electronic resolutions

Financial Support _- 5 hours per week_
- Support the Treasurer with tracking payables and receivables
- Assist with basic bookkeeping tasks

Communications _- 5 hours per week_
- Prepare newsletters and social media posts
- Update website content and maintain event listings
- Prepare meeting agendas, take minutes, and distribute documentation

Event & Program Support _- 5 hours per week, or as required_
- Help plan and execute Chamber events such as mixers, lunch and learns, and marquee fundraisers
- Assist with registration, logistics, and vendor communication
- Attend events as needed and provide on-site support

**Qualifications**:

- Proficiency with Microsoft Office Suite, Google Workspace, and social media platforms
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple priorities
- Experience with social media, basic bookkeeping (Quickbooks Online), or graphic design is an asset
- Familiarity with local business community and non-profit operations is a plus

**Working Conditions**:

- 30 hours per week, with some flexibility in scheduling
- Occasional evening or weekend work for Chamber events

**Job Type**: Fixed term contract
Contract length: 6 months

Pay: $20.00-$23.00 per hour

Expected hours: 30 per week

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Work from home

**Location**:

- Sylvan Lake, AB (preferred)

Work Location: Hybrid remote in Sylvan Lake, AB

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