Inside Sales Representative

2 weeks ago

Kingston, Canada EZSTAK & OPS Public Safety Full time

**Summary**:
The Inside Sales Representative is responsible for selling products or services through the achievement of opportunity-based sales quotas. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role. Other duties may be assigned as necessary.

**Core Competencies**:

- Customer Focus **Communication ** Energy & Stress **Mediating and Negotiating ** Problem Solving **Adaptability/ Flexibility ** Result Focus **Creative and Innovative Thinking ** Ethics and Integrity **Accountability and Dependability ** Teamwork

**Job Roles and Responsibilities**:

- Sales Representative Job Responsibilities:

- Serves customers by selling products and meeting customer needs.
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Submits orders by referring to price lists and product literature.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- Contributes to team effort by accomplishing related results as needed.
- **Perform other duties as assigned.**

Education, Experience, and Licensing Requirements:

- BA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred
- Three to five years of industry sales experience
- Familiarity with office software and phone systems

**Working Conditions**:

- Some travel may be required. **Ability to attend and conduct presentations. ** Manual dexterity required to use desktop computer and peripherals. **Overtime as required. Key Performance Indicators**

**(KPI)**:

- Accurate CRM usage **Sales targets ** Quoted dollars

**Job Types**: Full-time, Permanent

**Salary**: $41,184.00-$48,210.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

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