Automotive Service Advisor/customer Service 1 Year
2 weeks ago
Responsibilities:
- Manage and oversee the daily operations of the automotive service department
- Provide excellent customer service and ensure customer satisfaction
- Schedule and assign work to automotive technicians and service advisors
- Monitor and maintain inventory levels of automotive parts and supplies
- Ensure compliance with safety regulations and company policies
- Diagnose and troubleshoot automotive issues as needed
- Coordinate with vendors for the procurement of parts and supplies
- Handle customer complaints and resolve any issues in a timely manner
- Keep up-to-date with industry trends and advancements in automotive technology
Qualifications:
- Previous experience in automotive service management or a related field
- Strong knowledge of automotive systems, including transmission, brakes, suspension, and engines
- Excellent leadership and communication skills
- Ability to effectively manage a team of technicians and service advisors
- Proficient in using diagnostic tools and equipment
- Familiarity with cash handling procedures
- Knowledge of tire service, auto body repair, shocks/struts, air brakes, oil changes, diesel engine repair, and wheel alignment is a plus
**Job Types**: Full-time, Permanent
Pay: From $18.00 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- service advisor: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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