Service Advisor
2 weeks ago
_**Hamburg Honda located in beautiful Niagara Falls is looking to add an All Star Service Advisor to our team**_
**Do you have a passion for Sales, Customer Service, and working in a Team Atmosphere? If so, this may be the career move for you.**
**Duties and Responsibilities**
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Conduct vehicle inspections and identify necessary repairs
- Provide accurate estimates for repair costs and timeframes
- Communicate with technicians to ensure repairs are completed correctly and in a timely manner
- Explain repair recommendations to customers and address any questions or concerns
- Process payments for services rendered
- Maintain customer records and update service history
**Qualifications**
- Previous experience in a dealership or automotive repair setting is preferred (PBS expereinced prefered)
- Strong mechanical knowledge and understanding of automotive systems
- Excellent customer service skills with the ability to build rapport with customers
- Proficient in cash handling and point-of-sale systems
- Strong communication skills, both verbal and written
- Detail-oriented with the ability to multitask in a fast-paced environment
- Ability to work well in a team and collaborate with technicians and other staff members
- **Why work for Hamburg Honda and The Willowdale Auto Group?**_
**At Hamburg Honda and The Willowdale Auto Group we want you to succeed We create an environment where work feels like home away from home. We promote within and have many success stories in our group. We provide excellent training and hands on help to help you further your future. We are an equal opportunity employer and want nothing but the best for our team**
- Willowdale Auto Group is an equal opportunity employer and strives to ensure that its hiring process meets all AODA requirements. As such, Willowdale Automotive Group will provide reasonable accommodation for any applicant, as requested during the hiring process_.
**Job Types**: Full-time, Permanent
Pay: $55,000.00-$65,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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