Portfolio Assistant, Summer 2025

1 week ago


Montréal, Canada BMO Financial Group Full time

1250 boul Rene Levesque Ouest MONTREAL Quebec,H3B 4W8

As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference.

You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.

Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO First Friend peer assignment, BMO Social Squad student-led activities, BMO U corporate learning platform and access to various Employee Resource Groups to further develop your network within BMO.

Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within the assigned team / branch and with business partners.
- Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans.
- Contribute to the team’s business objectives by building and maintaining client relationships through client acquisition both from internal referrals (within existing book of business) and external sources (through marketing initiatives).
- Expands the business growth potential of the team through telemarketing and outbound calls.
- Coordinates marketing activities and sales material to support client / prospect conversations.
- Provides knowledge detailed information about products and services offered.
- Determines appropriate communication/service regarding all aspects of investing.
- Independently resolves client complaints in a timely and effective manner; escalates as required.
- Keeps current with investment services marketplace, products, and service offerings and the legal and regulatory environment for the industry.
- Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
- Analyzes data and information to provide insights and recommendations.
- Gathers and formats data into regular and ad-hoc reports, and dashboards.
- Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc.
- Ensures client needs are met or exceeded; manages requests in accordance with established policies and procedures.
- Maintain the schedule / calendar to coordinate customer meetings and office coverage.
- Meets high-quality service standards to maximize relationship retention and growth.
- Develops rapport and instills confidence with the client to develop credibility and earn their trust.
- Organizes work information to ensure accuracy and completeness.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run branch.
- Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:

- Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Advanced knowledge of investment process and procedures.
- Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advise members of the team.
- Relevant investment industry licensing for the designated jurisdiction / portfolio.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

**Salary**:
$37,500.00 - $69,500.00

**Pay Type**:
Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

**About Us**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic



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