Desktop Support Technician
2 days ago
We are looking for a fresh graduate or someone looking to build a career in IT to help with desktop support to our managed clients. Hardware, software, and related functions to ensure optimum productivity of our clients.
**Essential Duties and Responsibilities**:
- Answer inbound phone enquiries.
- Provide exceptional customer service to all clients and potential clients.
- Prioritize tickets based on severity and impact.
- Diagnose, analyze, and troubleshoot hardware, software, and network issues and situations with critical thinking skills.
- Resolve support issues such as password resets, new user creations, etc.
- Learn and work with new technologies constantly
- Work on the client’s site or remotely.
- Ensure that all work is carried out and documented in accordance with existing standards, methods, and procedures.
- Research and seek software updates, settings, configuration, known issues, and new solutions in order to aid in problem resolution.
- Continuous improvement of self through workshops, certifications, job shadows, etc.
**Proficiency or willingness to learn and support the following technologies**:
- Microsoft Windows Environments
- Active Directory
- DNS
- Microsoft 365, SharePoint
- Routers, switches, firewalls, and wireless networks
- VPN
- Microsoft Windows 7/8/10/11
- Mac OS
- Microsoft Office 2013/2016/2019/2021
QUALIFICATIONS AND EXPERIENCE
- Minimum of 1 year of help desk | Desktop Support experience or education or a combination of both.
- Ability to work well under pressure.
- Proactive hands-on, do whatever it takes to get the job done attitude.
- Learn and work with new technologies constantly.
- Have a reliable transportation.
**Job Types**: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
**Experience**:
- Desktop support: 2 years (required)
Licence/Certification:
- Driver's License & Vehicle (required)
Work Location: In person
Application deadline: 2025-06-07
Expected start date: 2025-06-16
-
Desktop Support Technician Level 2
1 week ago
Surrey, Canada Mainroad Group Full time**Desktop Support Technician Level 2** | Mainroad Group** **An exciting opportunity exists for a Desktop Support Level 2. This one-year maternity leave contract position is based out of Mainroad’s head office in Cloverdale and will report to the IT Manager.** - Minimum two (2) years post-secondary education, information technology / computer systems...
-
Junior Desktop Onsite Technician
2 weeks ago
Surrey, Canada Precision IT Full timeWe are looking for a Junior Desktop Onsite Technician who is responsible to provide desktop support to our managed clients. Hardware, software, and related function to ensure optimum productivity of our clients. **Essential Duties and Responsibilities**: - Answer inbound phone inquiries. - Provide exceptional customer service to all clients and potential...
-
Desktop Support Analyst
1 week ago
Surrey, Canada STARLINE WINDOWS LTD Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College/CEGEP - Information technology - Computer/information technology administration and management, other **Work setting**: - Help desk - General office - Manufacture - Office building **Tasks**: - Give access...
-
IT Support Technician
2 days ago
Surrey, Canada METIS FAMILY SERVICES Full time**Job Summary**: MFS is seeking an IT Support Technician to provide technical support to all staff members across the organization. This position will assist users with internal systems, as well as the necessary software and hardware required to perform their work duties. The role of IT Support Technician is responsible to: provide technical support to...
-
Junior IT Support Technician Position
2 days ago
Surrey, Canada Nanak Foods Inc Full time**Job Summary** **Duties**. - Provide first-level support for help desk inquiries, addressing user issues related to hardware and software. - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Troubleshoot and resolve problems with operating systems, including Windows environments. - Support LAN connectivity...
-
Itad Technician
5 days ago
Surrey, Canada Quantum Lifecycle Partners LP Full time**ITAD Technician - Vancouver** **Summary** Are you a talented, driven individual interested in being part of a growing team working towards a more sustainable world? Have experience or interested in learning about electronics recycling? Quantum Lifecycle Partners LP is seeking a motivated ITAD Technician to join our team in Vancouver. Reporting directly...
-
Computer Technician/field Technician
7 days ago
Surrey, Canada happier IT Full timeWe want everyone to love what they do. If you’re looking for a career that allows you to get hands on with the latest hardware, build friendships with like-minded peers, enjoy where you work, and be part of one of Canada’s Fastest Growing Companies, please read on. About the Position We’re looking for someone who loves working with hardware to join...
-
Surrey, British Columbia, Canada Speechify Full timeMission The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products...
-
IT Service Desk Technician
1 week ago
Surrey, Canada Cloverdale Paint Inc Full timeCloverdale Paint is the largest family owned and operated paint manufacturer and distributor of Architectural, Industrial, Wood Finishes and Marine coatings in North America, with company stores and authorized dealers across Canada and through a subsidiary, Rodda Paint in the Pacific Northwest of the United States. Cloverdale Paint has had a special...
-
Generator Service Technician
1 week ago
Surrey, Canada WESTQUIP DIESEL SALES LTD Full timeWestquip Diesel Sales LTD is hiring a **Generator and Engine** **Service Technician **for our Surrey, BC location. This position is responsible for answering daily service and technical inquires, coordinating shop and field workload and repairs, and processing warranty claims. **Position Responsibilities**: - Perform diagnostics and trouble shoot repairs...