Patient Safety

**Company Bio**

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first
- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.

**Position Summary**

**Patient Safety and Risk Specialist**
Your goal in this position is to provide support to programs, departments, and services to ensure that the patient and family experience is aligned with the Hospital’s Mission of Putting Patients First in Everything We Do. You will have accountability for visibly role modeling the values and attributes of staff working in a hospital focused on an outstanding patient and family experience, with a lens on quality, safety, risk identification and mitigation and, thereby building internal capacity with staff, physicians, and volunteers to improve the patient and family experience. You are a highly effective communicator both written and verbal and will prepare abstracts and represent NYGH at external speaking engagements. You will utilize the Incident Reporting Framework Policy the to support the programs and departments in the review. You will of patient safety incidents and other risk related issues. You will be responsible for supporting, patient safety initiatives and risk identification & mitigation strategies, as well as providing support to our Med Legal Claims. You will be responsible for building and maintaining relationships and gaining credibility with stakeholder group(s), by being self

**On a practical level, you will**
- Partner with the health care teams and leadership by providing support, guidance and direction to build capacity and leadership for patient safety, risk management, and patient experience
- Conduct incident reviews using Root Cause Analysis frameworks and develop recommendations related to improvement
- Collaborate, consult and partner with the Patient Relations Specialists and Quality Improvement Specialists
- Partner with clinical and non-clinical leadership by providing reviewing patient safety incident reports, and providing data and analysis, observations, and assessments
- Work in collaboration with the Manager Patient Experience and Corporate Risk on patient safety issues and support, medical legal processes as they relate to clinical programs, and risk identification & mitigation strategies
- Provide support for hospital initiatives focused on the patient and family experience quality, safety, and risk

**Qualifications**
- Regulated Health Professional with a minimum of 5 years clinical experience preferred
- Member of a Regulated College in Ontario
- Undergraduate degree preferred
- Experience in quality, safety and/or risk management role preferred
- Project Management experience preferred

**What We Offer**

**Working at NYGH** means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. **This is a Full-time Regular Position with 8 hour shifts, days in the Patient Experience and quality department.** We offer a highly competitive total compensation package which may include benefits, pension, vacation pay, or pay in lieu of benefits, when applicable. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca
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**How to Apply**

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**Closing Statement**

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.