Patient Safety

3 days ago

Toronto, Canada St. Michael's Hospital Full time

The Patient Safety Department provides leadership for the planning, implementation and evaluation of patient safety across the Network. The principal functional areas include: leading the organizational response to patient harm, building a culture of safety and learning, safety anticipation and preparedness, focus on reliability to prevent harm and sensitivity to operations to ensure care is safe every day.

This role provides direct oversight for the organizational maintenance, analysis and accessibility of the Safety First System (RL) which is essential to the core components of the corporate patient safety and patient relations programs. This role ensures that all staff, physicians and learners have timely access to appropriate data capture, education on the system and trend analysis. This role also has responsibility for system optimization to support proactive identification of risk and feedback trends, a transparent culture of safety and timely documentation, response and resolution to patient/family feedback. Additionally this role will be responsible to support the response to and documentation of patient and family feedback.

**Activities**:

- Accountable for setting up new staff in Safety First: updating/creating scopes/access/alerts/customized requests
- Corporate lead for troubleshooting system issues/user questions/updating user scopes
- Corporate support for programs to access Safety First data including custom reports and analysis
- Leads the creation and analysis of data reports at a corporate and program level
- Provides education to staff on the functions of the system including report generation, form creation and access to data
- Leads the optimization of risk and feedback forms and fields including through editing, creating and improving effectiveness of system
- Primary liaison with vendor (RL Datix) and internal IT: system updates, RL hub etc.
- Leads the retrieval and analysis of Risk and Feedback data for individual and overlapping trends
- Accountable for ongoing staff training/orientation on Safety First and creation of educational material

**Knowledge & Skills**
- Minimum a Bachelor’s degree in a related field
- Minimum 3 years’ experience working in a clinical environment with participation in patient safety/quality improvement initiatives e.g. Releasing Time to Care, falls risk prevention, etc.
- Experience with team facilitation
- Excellent communication (written and verbal), interpersonal, and problem solving skills
- Strong customer service orientation and conflict resolution skills
- High level of maturity and empathy and demonstrated ability to handle sensitive situations with diplomacy, tact and professionalism
- Strong initiative
- Good analytical/report generation skills
- Experience with RL Risk and Feedback
- Regulated Health Professional _(i.e. CNO, MRTO)_

  • Lead, Patient Safety

    2 weeks ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Patient Safety Lead

    2 days ago

    Toronto, Canada Ministry of the Solicitor General Full time

    **Patient Safety Lead**: **Job ID**: - 233233 **Posting status**: - Open **Organization**: - Ministry of the Solicitor General **Division**: - Health Services Division / Health Service Supports and Employee Wellness Branch **City**: - Toronto **Position(s) language**: - English **Job term**: - 1 Permanent **Job code**: - 7A008 -...

  • Patient Safety

    2 weeks ago

    Toronto, Canada North York General Hospital Full time

    **Company Bio** IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and...

  • Patient Observer

    2 weeks ago

    Toronto, Canada Sinai Health Full time

    Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. We provide excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our...

  • Quality and Patient Safety Specialist

    2 weeks ago

    Toronto, Canada Centre for Addiction and Mental Health Full time

    **Through its core values of**_Courage, Respect and Excellence_**, CAMH is implementing its Strategic Plan**:_Connected CAMH,_** to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental...

  • Manager, Quality and Patient Safety

    2 weeks ago

    Toronto, Canada Michael Garron Hospital Full time

    **OVERVIEW** Reporting to the Director, Quality, Patient Safety and Operational Excellence, the Manager, Quality and Patient Safety plays a critical role in ensuring Michael Garron Hospital is a recognized leader in providing safe, reliable and effective care. In partnership with the Director and Medical Director, this role will have the opportunity to lead...

  • On-site Patient Observer

    2 weeks ago

    Toronto, Canada Sinai Health Full time

    **This position is On-Site** Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. We provide excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum...

  • On-site Patient Observer

    5 days ago

    Toronto, Canada Sinai Health Full time

    Sinai Health is looking for a Patient Observer (or patient observers) to provide on-site monitoring of groups of patients, utilizing remote video monitoring. The role requires Patient Observers to be physically present on site at our Mount Sinai Hospital Campus. As part of the patient care team, the Patient Observer (Remote Patient Safety Monitor) provides...

  • Director of Quality, Patient Safety

    2 weeks ago

    Toronto, Canada North York General Hospital Full time

    A leading community academic hospital in Toronto is seeking a Director, Quality & Patient Safety and Relations to enhance patient experiences through strategic quality management. The role involves overseeing patient safety and quality initiatives, mentoring staff, and ensuring compliance with accreditation standards. Ideal candidates will possess a...

  • Director of Quality, Patient Safety

    2 weeks ago

    Toronto, Canada North York General Hospital Full time

    A leading community academic hospital in Toronto is seeking a Director, Quality & Patient Safety and Relations to enhance patient experiences through strategic quality management. The role involves overseeing patient safety and quality initiatives, mentoring staff, and ensuring compliance with accreditation standards. Ideal candidates will possess a...