Key Account Manager, Vaccines Specialty

1 week ago


Mississauga, Canada GSK Full time

In this position, you will act as a business owner in your territory, building and executing strategic account plans, accelerating partnerships with healthcare professionals, programs, accounts, and health systems. Your work will focus on increasing patient protection against vaccine-preventable diseases while aligning with GSK’s mission: to unite science, talent, and technology to get ahead of disease together.

**How We Work**
As a Key Account Manager at GSK, you will work in a culture that is ambitious for patients, accountable for impact, and rooted in doing the right thing. This role will provide you with:

- The opportunity to develop and execute strategic territory account plans to surpass commercial performance objectives
- Collaboration with healthcare professionals, administrative leaders, and health system stakeholders to drive process implementation within programs, accounts, and networks
- Exposure to national and regional planning through ongoing territory/account analysis and contribution to opportunity or mitigation strategies
- The ability to embrace and advocate for multichannel engagement and communication, ensuring customers receive timely and relevant information

**Role Responsibilities**
The responsibilities of the role will include:

- Working with targeted therapeutic healthcare professionals and administrative leaders to drive process implementation within programs, accounts, and health systems/networks
- Developing a deep understanding of local patient journeys and key decision-makers’ objectives/goals to identify opportunities for partnership aligned with commercial objectives
- Building and growing a network of external HCPs and administrative stakeholders to support optimal vaccine recommendations throughout the patient journey
- Displaying curiosity and gathering insights into programs, accounts, and health system environments to develop and execute innovative solutions that meet customer needs
- Effectively engaging external stakeholders in scientific discussions to ensure promoted vaccines are prescribed to the right patients at the right time
- Leveraging internal and external resources to develop and execute tailored customer value solutions
- Embracing accountability and empowerment to make agile decisions, while maintaining a bigger-picture view and prioritizing overall team objectives
- Managing territory spend and budgets to ensure optimal impact and ROI
- Providing ongoing territory/account analysis and identifying market dynamics that may impact regional or national business, contributing to opportunity or mitigation planning
- Leading and delivering performance-to-objective reviews to commercial leadership
- Traveling within the territory and overnight travel to Winnipeg or for external conferences as required

**Qualifications & Skills**:

- Bachelor’s degree completed
- Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles
- Strong understanding and experience in the execution of key account management principles
- Excellent communication and engagement skills, both virtual and in-person
- Ability to articulate complex content clearly to management, peers, and customers in individual and group settings
- Strong organizational, analytical, and problem-solving skills, with natural curiosity and active listening ability
- Agility to work successfully in a dynamic, complex, and changing environment
- Self-motivated, entrepreneurial, and collaborative, with strong cross-functional communication skills
- Experience with budget ownership and ROI analysis
- Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly
- Valid driver’s license and to drive routinely on company business; eligibility for a company-leased vehicle is required, pending acceptable license verification and drivers abstract review

**Preferred Qualifications**:

- Recent Cardiology, Endocrinology, or Nephrology experience (minimum 2 years)
- Strong working knowledge and proven performance in program, account, and health systems-based markets

**This position requires the employee to drive routinely on company business and allows for the provision of a company-leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements**

**#LI-GSK**

**Why GSK?**
**Uniting science, technology and talent to get ahead of disease together.**

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation;



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