Key Account Manager, Vaccines, Specialty Care

**Site Name**: Canada - Ontario - Mississauga
**Posted Date**: Feb 24 2025
- Posting expires on March 6 at 23:59 eastern time

DESCRIPTION:
This is an exciting and unique opportunity to join a Key Account Management (KAM) team at GSK who will represent our growing portfolio with targeted Cardiology, Endocrinology and Nephrology healthcare professionals, as well as programs, accounts, and health systems. As a business owner, you will build and implement the local strategic plan focused on increasing protection for patients from vaccine preventable diseases.

LOCATIONS:

- Ontario Central East

RESPONSIBILITIES:
As Key Account Manager, you will be responsible for successfully building and executing territory strategic plans, accelerating partnerships with key HCPs, accounts, and health systems stakeholders in targeted therapeutic areas. This strategy will be executed in alignment to GSK Values and Mission: To unite science, talent, and technology to get ahead of disease together. How we do this is through our people and our culture. A culture that is ambitious for patients, accountable for impact and rooted in doing the right thing.
Reporting directly into the Regional Business Manager, Specialty Care Vaccines, this field-based role w

ill be accountable for Ontario East region with some travel to Northern Ontario.

**Primary Responsibilities**
- Work with targeted therapeutic HCPs and administrative leaders to drive process implementation within programs, accounts, and health systems/networks
- Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives
- Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives
- Develop and execute strategic territory account plans to surpass territory commercial performance objectives
- Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey
- Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs
- Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time
- Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value
- Identify and leverage internal and external resources to develop and execute tailored customer value
- Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives
- Effectively manage territory spends/budgets to ensure optimal impact and ROI
- Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation
- Lead and deliver regular performance to objective reviews to commercial leadership
- In addition to internal national and regional meetings, overnight travel will be required for external conferences.

**Required Qualifications**:

- Bachelor’s degree completed
- 3+ years of experience in institutional specialty sales/KAM roles
- Strong understanding and experience in execution of key account management principles
- Excellent communication and engagement skills (virtual and live)
- Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels
- Strong organizational, analytical, and problem-solving skills, a natural curiosity, and an ability to actively listen
- Strength in challenging both self, peers and status quo
- Self-motivated, agile, entrepreneurial, and committed cross functional communicator/collaborator
- Ability to effectively work and thrive in a cross functional team-based environment
- Ability to quickly move insights to strategic and tactical implementation
- Agility to successfully work in a dynamic, complex, and changing environment
- Skills in budget ownership and ROI analysis
- Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs
- Valid driver's license
- Ability to travel within territory and domestically as required

PREFERRED QUALIFICATIONS:

- Recent Cardiology, Endocrinology, and Nephrology experience (minimum 2 years) is preferred
- Strong working knowledge and proven performance in program, account, and health systems-based markets/lands