Customer Care Representative

5 days ago


Bolton, Canada CarHub Caledon Chrysler Full time

Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner.
- Take detailed messages.
- Distributes mail/faxes and coordinates all courier pickups.
- Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
- Acquire knowledge about the dealership, in order to be able to respond to inquiries for general information.
- Answer customer inquiries or direct customer to appropriate personnel.
- Manage/Maintain incoming internet, chat and phone inquiries
- Confirm appointments for Sales
- Accurately document and update records in CRM software
- Follow up in a timely manner to ensure customer satisfaction
- Collect and analyze feedback from customers
- Provide feedback to management concerning potential problems or areas in need of improvement.
- Provide superior customer service and achieve highest degree of customer satisfaction
- Contact Customers post delivery
- Maintain the cleanliness of the reception area and customer waiting area.
- Perform various clerical and administrative duties as requested.

**Job Types**: Full-time, Permanent

**Salary**: $22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

Shift availability:

- Day Shift (required)

Work Location: One location



  • Bolton, Canada CarHub Caledon Chrysler Full time

    Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner. - Take detailed messages. - Distributes mail/faxes and coordinates all courier pickups. - Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions. - Acquire knowledge...


  • Bolton, Canada Freightcom Full time

    **Company Overview**: Freightcom offers small, medium and large-sized businesses an efficient and cost-effective shipping solution based on deep shipping industry knowledge. Freightcom was founded in 2010 with a specific focus on the small parcel and low-volume LTL sectors. Since then, we have rapidly grown Freightcom into a world-class technology company...


  • Bolton, Canada Titanium Transportation Group Inc. Full time

    **About the Role** The Customer Experience Representative is the point of contact for our valuable clients. Ensuring the customer experience is positive, professional and efficient, these members will be the liaison between the customer and our sales and operations teams. Coordinating the movement of goods effectively, and using their exceptional...


  • Bolton, Canada Hear Well Be Well Full time

    **Who We Are**: With 13 locations across Ontario, Hear Well Be Well is a family-run group of hearing clinics celebrating 40 years of dedicated service to rural, small, and mid-size communities. Our commitment to extraordinary client care has led to a stellar 4.9/5 rating on Google Reviews. We pride ourselves on being attentive, compassionate, trustworthy,...


  • Bolton, Canada BMO Financial Group Full time

    471-475 Queen Street South Bolton Ontario,L7E 2B5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Bolton, Canada Titanium Logistics Inc. Full time

    **Job Summary** The Customer Experience Representative will work as a member of our front-line service team, focusing on client support. They work directly with clients to assist with shipments and offer excellence in customer relations by providing a positive interaction experience on all levels. In addition, this role will have direct interaction with...


  • Bolton, Canada BIG Bolton Full time

    At Billyard Insurance Group Bolton we are looking for a highly motivated a **licensed Customer Service Representative** to join our team. We are a full-service brokerage that offers auto, home, business, commercial, and life insurance from a network of trusted insurance partners. We have over 25 years of experience in the insurance industry. At Billyard...

  • Garden Foods

    1 week ago


    Bolton, Canada Longo's Full time

    Longo’s is committed to fostering a diverse and inclusive environment where team members have a place to grow and pursue excellence, have the latitude to take ownership of their careers and the support and encouragement necessary to be the best they can throughout their career. We are a Canadian, family operated food retailer which has grown and prospered...


  • Bolton, Canada BrandSafway Full time

    Customer Service Representative - CAN - ON - BoltonAt BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!Join our team as a Customer Service Representative, where youll coordinate all activities related to customer billing, from contract creation...


  • Bolton, Canada MGT Mechanical Ltd Full time

    Dispatcher / Customer Service Representative FOR OUR BOLTON OFFICE **Job Types**: Contract 1 year - Full time We are a progressive Commercial Refrigeration Service Company. Our excellent customer satisfaction level has made us grow at a rapid speed. we are now seeking a Dispatcher / Customer Service Representative to join our team in a full-time contract...