Assistant Store Manager

24 hours ago

North Vancouver, Canada Live to Play (LTP) Sports Group Full time

**Key Responsibilities**:
This is a hands-on role, expect to be on the floor, in the backroom, and in the weeds with the team day to day.

**Key Responsibilities***:Store Operations**
- Oversee the daily operations of the store from open to close
- Maintain store cleanliness, merchandising standards, and stock levels
- Process and manage online web orders (Lightspeed)
- Handle all escalated customer inquiries and service issues
- Monitor and report on daily sales, inventory, and staff performance
- Troubleshoot and resolve POS or website-related issues as needed

**Team Leadership**
- Manage all staff scheduling, communication, and shift coverage
- Lead weekly staff check-ins and provide ongoing coaching and feedback
- Oversee onboarding, training, and development of new and existing staff
- Ensure staff are set up for success across Sales, Service, and Receiving
- Maintain a positive and inclusive team culture with high morale

**Sales & Promotions**
- Drive daily sales through floor leadership and goal setting
- Support and execute in-store promotions, brand campaigns, and upselling strategies
- Coordinate special orders and ensure timely fulfillment
- Collaborate with outside reps and internal team to plan brand sales and bulk orders

**Inventory & Receiving**
- Oversee incoming shipments and receiving processes
- Coordinate with Service and Sales on stock flow and needs
- Ensure special orders (LTP, OGC, HLC, FOX, etc.) are submitted in a timely manner
- Support floor staff and service team when needed in busy periods

**Communication & Reporting**
- Prepare and send monthly staff newsletter with key updates and store info
- Update website front page and sales content as required
- Report monthly on store performance, sales trends, and team insights
- Work with leadership on price updates, sales planning, and promotions
- Liaise with Store Manager and other stakeholders on monthly goals and profit tracking

**Administrative Tasks**
- Prepare bi-weekly payroll for Sales team, ensuring accuracy in Dayforce
- Manage vacation requests, statutory holiday scheduling, and coverage
- Review sales targets and staff performance metrics weekly and monthly

**Applicant Should Possess**:

- 3-5 years of retail management experience, preferably in the cycling or outdoor industry
- Strong leadership and interpersonal skills
- Proven experience with POS systems (Lightspeed), inventory tools, and basic spreadsheets
- Confident with customer service and handling escalations
- Ability to multitask and remain calm under pressure
- Knowledge of bikes and cycling products is a major plus
- Organized, accountable, and team-driven

**Perks**
- Industry discounts and gear perks
- Supportive, fun team culture
- Growth opportunities with Norco and Live to Play Sports
- Flexible schedule during the off-season

Schedule: Tuesday - Saturday

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

  • Assistant Store Manager

    3 days ago

    North Vancouver, Canada Kal Tire Full time

    **Assistant Store Manager** **Location -** **440 BROOKSBANK AVE** **NORTH VANCOUVER** **BC** **V7J 2C2** **1830 MARINE DR** **NORTH VANCOUVER** **BC** **V7P 1V4** **Role Description** At Kal Tire, we're excited to welcome an Assistant Store Manager to our team in North Vancouver, BC. Reporting to the Store Manager, you'll play a pivotal role in the...

  • Assistant Store Manager

    2 weeks ago

    North Vancouver, Canada Time Out Source for Sports Full time

    Time Out Sports is a family-owned and operated business specializing in top-quality hockey, baseball, and soccer equipment. For years, we’ve been passionate about helping athletes of all levels find the right gear to perform at their best. Our friendly and knowledgeable team is committed to delivering exceptional customer service and fostering a welcoming...

  • Assistant Store Manager

    22 hours ago

    Vancouver, Canada Vancouver Whitecaps FC Team Store Full time

    **Responsibilities**: - Manage the daily operations of the store. - Provide excellent customer service. - Train and supervise staff members. - Ensure compliance with company policies and procedures. - Maintain accurate inventory records. - Develop and implement strategies to increase sales and profits. - Resolve customer complaints in a timely manner. -...

  • Assistant Store Manager

    23 hours ago

    North Vancouver, Canada Everything Wine Full time

    Everything Wine is an exciting entertainment beverage organization that recognizes the value of employee effort, commitment and dedication. Our mission is to search the world to bring the very best value and quality to our customers in a fun and experiential environment. As with any dynamic culture that strives to be the best, the content will continue to...

  • Store Manager

    2 weeks ago

    West Vancouver, Canada 16th Street Liquor Store Full time

    **Description** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. With the current manager moving to our new location, we are looking for someone to take over the role of Store Manager. As a Store Manager, with the support of our head office team, you will...

  • Store Manager/assistant Store Manager

    1 week ago

    North York, Canada Coppa's Fresh Market Full time

    We are looking for **Store Managers and Assistant Store Managers for all location** to lead and develop our stores. (148 Bennett Rd, 4750 Dufferin St, 1700 King Rd) **Responsibilities**: **The Store Managers and Assistant Store Manager supervise, direct, and manage all aspects of store operations, with the goal of achieving maximum sales and exceptional...

  • Assistant Front Store Manager

    1 week ago

    North Vancouver, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1221 Lynn Valley Road, North Vancouver, British Columbia, V7J 3H2 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the...

  • Assistant Store Manager

    2 weeks ago

    North Vancouver, Canada Creative Cakes #150 Full time

    "Creative Cakes" in Vancouver, BC, refers to several local bakers specializing in unique, custom-designed cakes for all occasions (birthdays, weddings, showers, etc.), with key players like the brand behind creativecake.ca focusing on personalized artistry, catering to specific themes (even Taylor Swift-inspired!), and offering options like 3D designs, but...

  • Assistant Store Manager North Vancouver

    1 week ago

    North Vancouver, Canada Kal Tire Full time

    **Assistant Store Manager** **North Vancouver, BC** **Role Description** Reporting to the Store Manager, Kal Tire is hiring a versatile Assistant Store Manager in North Vancouver, BC. You will be responsible for assisting the store manager in the day-to-day management of the store, fostering an environment that values teamwork, excellence, and customer...

  • Assistant Store Manager

    1 day ago

    North York, Canada Psycho Bunny Full time

    **Join the Bold Side of Retail!** **Assistant Store Manager - YorkDale Shopping Centre (onsite)** Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to...