Assistant Store Manager

2 weeks ago

North Vancouver, Canada Creative Cakes #150 Full time

"Creative Cakes" in Vancouver, BC, refers to several local bakers specializing in unique, custom-designed cakes for all occasions (birthdays, weddings, showers, etc.), with key players like the brand behind creativecake.ca focusing on personalized artistry, catering to specific themes (even Taylor Swift-inspired), and offering options like 3D designs, but they usually aren't gluten/nut-free kitchens; other prominent local names for creative cakes include Daan Go, Cakes n Sweets, and various independent bakers found on platforms like Instagram and Facebook. **Job Summary** **Duties** - Assist in overseeing daily store operations, ensuring smooth and efficient workflow - Support recruiting efforts by interviewing and onboarding new team members - Manage payroll processing and maintain accurate records of employee hours and schedules - Lead merchandising initiatives to optimize product placement and presentation - Operate POS systems for sales transactions, returns, and exchanges with accuracy - Handle purchasing decisions to maintain inventory levels aligned with sales trends - Supervise staff performance, providing coaching, training, and development opportunities - Oversee cashiering duties, ensuring excellent customer service and adherence to cash handling procedures - Implement pricing strategies and promotional campaigns to maximize sales - Manage store budgets, monitor expenses, and ensure financial targets are met - Conduct marketing activities to attract new customers and retain existing clients - Maintain organized records of sales, inventory, bookkeeping, and administrative tasks - Ensure compliance with company policies, safety standards, and operational procedures **Requirements**: - Proven experience in retail management or supervisory roles with strong leadership skills - Excellent communication skills, including phone etiquette and interpersonal abilities - Bilingual or multilingual proficiency is preferred to serve diverse customer bases effectively - Strong organizational skills with the ability to manage time efficiently in a fast-paced environment - Proficiency in POS systems, cash handling, bookkeeping, and basic math skills - Experience with merchandising, pricing strategies, and sales management techniques - Knowledge of recruiting, training & development, team management, and performance evaluation - Ability to handle administrative responsibilities such as payroll processing and budgeting - Demonstrated ability to negotiate effectively with vendors and customers - Customer service-oriented mindset with a focus on delivering exceptional shopping experiences - Familiarity with marketing strategies relevant to retail settings **Job Types**: Full-time, Part-time, Permanent Pay: $22.00-$25.00 per hour Expected hours: 40 per week **Benefits**: - Casual dress - Dental care - Employee stock purchase plan - Mileage reimbursement - Paid time off - Stock options Work Location: Hybrid remote in North Vancouver, BC

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