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Customer Service Representative

19 minutes ago

Milton, Canada KP Building Products Full time

_**You are passionate and dynamic**_
- **You are known for your excellent customer service**_
**Join Kaycan's team of Customer Service Champions**

At KP Building Products, we have a simple goal: To provide the best experience to all our customers. We are looking for a **Customer Service Representative** for our Milton order desk.

**We offer**:

- Dental, health, short and long term disability insurance
- An RRSP plan
- Complete training
- Opportunities for growth and development

**Duties**:

- Entering sales orders, responding to customer concerns and processing returns
- Managing customer accounts as assigned
- Determine opportunities for new sales
- Resolve all inbound and outbound support requests per established guidelines
- Reception duties, including : answering incoming calls and general inquiries, ordering supplies, processing and distributing inbound and outbound mail.

**Qualifications and Requirements**:

- High School Diploma or equivalent
- 1+ years of customer service experience preferred
- Customer-centric
- Good time-management skills
- Ability to multi-task
- Strong interpersonal and communication skills
- Ability to work with mínimal supervision

P1

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Milton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Receptionist: 1 year (preferred)

Work Location: One location