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Jackman Eye Institute

2 weeks ago

St John's, Canada People Stuff Full time

Jackman Eye Institute is looking for a full time **Patient Educator** in a busy office to ensure a smooth and pleasant experience for our patients undergoing eye treatments. The focus is for our patients to feel welcomed, be comfortable and feel confident while receiving high-quality, life changing vision care.

**What you will be doing**:

- Reviewing referrals that come from physicians
- Collecting medical and family history
- Reviewing history of presenting illness
- Reviewing necessary testing with patients and assisting them with selecting the proper test
- Printing invoices and collecting payments
- Sending letters to referring physicians as needed
- Maintain tracking sheets and monthly statistical reports
- Coordinating medical care for patients
- Receiving and processing approvals of surgery by medical directors
- Planning, organizing and scheduling patients for surgery days
- Discussing the type of post-operative vision care plans offered, and the benefits associated with
each procedure and scheduling
- Explaining pre-operative consent forms and paperwork clearly and accurately

**What you will bring**:

- Previous experience in working in a medical clinical environment is an asset
- Experience in customer service/client care role
- Experience in a sales role or working in a one-on-one setting with clients
- Capable of multi-tasking and excellent sense of organization
- Demonstrate excellent verbal and written communication skills in a professional environment

**The Perks**:

- Quarterly bonuses
- Benefits plan
- Pension Plan
- Free Lasik eye surgery for employees
- Annual Wellness Allowance
- Great office environment
- Engaging and healthy workplace
- Staff events and weekly paid staff lunches
- Uniforms provided

Jackman Eye Institute is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which personnel processes are merit-based and applied without discrimination on the basis of race, colour, religion, sex, age, gender identity, marital status, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.