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Tower Operator/service Assistant

3 weeks ago

North York, Canada PLATINUM AUTOMOTIVE GROUP Full time

Looking for experienced **TOWER OPERATOR /SERVICE ASSISTANT**with Strong dealership experience, attention to detail and assessment of each task. Must have relevant knowledge of high end vehicles/repair process.
- **Responsibilities/Work Attributes of this role**_
- Strong time management
- Answering incoming telephone calls
- Ability to be organized
- Administer warranty claims and information/clarification to clients
- Identify and escalate priority issues
- Ordering parts and filling service repair orders by stock/VIN
- Assisting Fixed Operations Manager with daily reports
- Service/After Sales Follow up calls
- Ability to be flexible with tasks
- Motivated with strong “can do” attitude
- Scheduling service appointments for clients vehicles in a courteous and efficient manner using ALLDATA / X-time software
- Reliable and able to work under limited supervision
- Utilize DMS software / MaxxTraxx
- **Personal strengths**_
- Liaising with management on daily basis to priorities daily/weekly delivery schedules
- Ability to produce excellent results within a tight time frames
- Ensuring all cars are detailed on time for customer/quality control check
- Ability to team lead and relate to others and work in a team environment
- Good interpersonal and communication skills
- Maintain a clean work place environment always

PLATINUM CARS INC

60 Martin Ross Ave,North York,ON M3J 2L4

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$26.00 per hour

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON M3J 2L4: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- service advisor: 1 year (required)
- customer service: 1 year (required)
- Service Writers: 1 year (required)