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Service Dispatcher

3 weeks ago

North York, Canada AllFix Service Group Full time

**Work Setting**:

- Construction
- Repair and maintenance services

**Tasks**:

- Ensure accuracy of completed time sheets, payroll and other summaries
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Operate computer-aided communications and dispatching equipment
- Receive requests for emergency assistance or service
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

**Computer and Technology Knowledge**:

- Dispatch management service software
- Mapping and data visualization software
- Electronic mail

**Work Conditions and Physical Capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure

**Personal Suitability**:

- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player

**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is your current field of study?

**Health benefits**:

- Dental plan
- Vision care benefits

**Long term benefits**:

- Group insurance benefits
- Maternity and parental benefits

**Other benefits**:

- Free parking available