Manager, DevOps

Location Address:
100 Queens Quay East, 9th Floor, Toronto

Number of Openings:
1

Pay:
$81,442.00 - $146,641.00

Job Posting Description:
Manager, Cloud & DevOps Services

LI-Onsite

We’re seeking a Manager for Cloud & DevOps Services to lead a talented team of Cloud and DevOps engineers in designing, implementing, and optimizing our enterprise‑scale infrastructure and DevOps practices. Reporting directly to the Senior Manager, Platform Services, you will also liaise between multiple teams — including QA, Release Management, Service Management, Architecture, and other business and technical teams — to ensure seamless delivery.

You will manage efforts across multiple teams to develop and support environments and solutions spanning Azure, AWS, Google Cloud Platform (GCP), IBM Cloud, on-premises, and hybrid-cloud architectures, ensuring service levels are met for incidents; building testing strategies with a focus on automation; overseeing code reviews; creating technical implementation plans; managing vendor performance; ensuring compliance with PCI and security standards; and implementing disaster recovery requirements.

About the Role

Leadership & Team Management
- Lead and mentor a team of Cloud and DevOps engineers, promoting a culture of innovation, collaboration, and accountability
- Responsible for hiring, assigning responsibilities, determining project priorities, and establishing performance standards for the DevOps team
- Promote strong relationships with other teams across the LCBO and with external vendors
- Manage expectations and performance of third-party partners to ensure they meet LCBO’s support requirements and SLAs

Technical Delivery & Operations
- Oversee the design, deployment, and management of multi-cloud infrastructure (Azure, AWS, GCP, IBM Cloud)
- Evaluate current system functionality, identify gaps or inefficiencies, and develop recommendations for enhancements or replacement solutions
- Ensure a robust support structure is in place to meet service levels for non-production and production incidents, acting as a point of escalation when required
- Build and sustain a testing strategy, validation process, and automation-focused plan for new projects
- Ensure regular technical code reviews are conducted for hotfixes, releases, and other deployments
- Create technical implementation plans for defined projects, leading change management and training activities within the team
- Support the SDLC by collaborating with Development, Release Management, and Operations teams to implement best practices across projects
- Work with Development, Operations, and Information Risk teams to identify and address potential vulnerabilities
- Partner with Architecture, Operations, and Service Management to design and implement efficient monitoring, logging, and alerting tools to enhance support structures
- Collaborate with business teams to translate requirements into technical approaches and architectures
- Collaborate with all teams on governance of technical patterns and processes

Compliance, Security & Resilience
- Ensure mitigation of all audit gaps identified during annual audits

About You
- 3+ years’ experience leading Cloud and DevOps engineering teams in a fast-paced environment
- 5+ years experience in Azure, AWS, GCP, and IBM Cloud platforms, plus DevOps tools (Terraform, Ansible, Jenkins, GitHub Actions, etc.)
- Solid understanding of containerization (Docker, Kubernetes) and microservices architecture
- Experience with monitoring, logging, and security best practices in the cloud
- Proficiency in Windows Servers, Active Directory, PowerShell, Azure Active Directory, Identity and Access Management, Virtualization, Certificates (public and private PKI), DNS, Web Application Gateway, TCP/IP networking, and routing is an required.
- Experience configuring and deploying App Services, Security Gateways, VNets/Subnets, NSGs, Peering’s, Recovery Services Vault, Storage Accounts, Key Vaults, Automation Accounts, Azure Disk Encryption, Private Endpoints, Private Link, Azure Kubernetes, etc.
- Experience with source control tools such as Git and GitHub Enterprise.

We offer a comprehensive suite of benefits including:

- Health/Dental Benefits
- Access to an Employee & Family Assistance Program
- a Defined Benefit Pension
- Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and h