Customer Service Agent

2 weeks ago


Woodbridge, Canada Corporate Benefits Division Inc. Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Urban area
- Business sector
- Insurance company
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
**Computer and technology knowledge**:

- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Health care plan
**Long term benefits**:

- Group insurance benefits
- Life insurance
**Other benefits**:

- Free parking available
- Travel insurance
- Wellness program
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week


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