Bylaw Compliance Clerk

2 weeks ago

Guelph, Canada The City of Guelph Full time

Why Guelph:
**What we offer**

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

- Paid vacation days, increasing with years of service
- Paid personal days;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.

Position Overview:
**Key duties and responsibilities**
- Provide daily clerical assistance to the Operation Department.
- Identify opportunities to optimize processes, reduce inefficiencies, and improve operational performance.
- Respond to concerns and inquires which will include logging requests for service and/or responding to program/service inquiries and deescalating customer concerns
- Review, process, and issue City of Guelph business licenses
- Review, process, and issue parking permit and reserve space rentals.
- Schedule and coordinate inspections for Business Licensing and Property Standards.
- Make qualified assessments and referrals of complex issues to the correct department/division or agency.
- Act as Secretary on the City of Guelph’s Property Standards Appeal Committee.
- Process letters, notices, reports, agendas, meeting minutes, and other correspondence.
- Evaluates supply and equipment needs and initiates purchasing processes in appropriate areas
- Order, process, and coordinate Bylaw Compliance and Security uniforms and safety equipment
- Maintain accurate forms, databases, files, and data
- Assist with the process to update municipal bylaws and set fines.
- Assist with special projects, initiatives, and/or programs
- Perform other related duties as assigned.

**Qualifications and requirements**
- Experience with AMANDA, Report a Problem, AIMS, MPAC, and Central Square Property Tax would be an asset.
- Experience with Business Licensing, Lottery Licensing would be an asset.
- Experience with Property Standards and Property Standards Committees would be an asset.
- Parking Service experience would be an asset.
- Experience working in a municipal government would be an asset.
- Excellent oral and written communications skills with the ability to communicate with alllevels of staff, stakeholders, and the public
- Ability to work in an efficient manner and be detail-oriented with a high level of accuracy.
- Ability to work on your own and in a team environment and enjoy sharing knowledge and ideas with others.
- Adept at navigating and resolving conflict or difficult interactions.
- Ability to meet deadlines and timelines.
- Knowledge and experience interpreting municipal bylaws.
- Must possess intermediate computer skills with Microsoft 365 (Teams, Sharepoint, Word, Excel, and Outlook).
- Experience working with confidential information

**Hours of work**
35 hours per week. Monday through Friday between the hours of 8:30 pm-4: 30 pm, some evening work may be required.

**Pay/Salary**
CUPE 973 Grade 6: $29.65 - $36.40

**How to apply

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