Lift Ops

7 days ago

North Vancouver, Canada Grouse Mountain Full time

**Job Title**: Lift Operations Summer Supervisor

**Location**: North Vancouver

**Department**: Mountain Operations

**Reports to**: Manager, Duty

**Role Status**: Full time - Seasonal - Hourly
Work at the Peak of Vancouver
Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting and many unique employee privileges.

**Scope of the job**:
As a Lift Operations Summer Supervisor, you oversee the execution of the Lift Operations team. You are a key and important member of the Mountain Operations team ensuring a safe and exceptional experience for all Lift Operation crew members and mountain guests. You lead by example and possess excellent leadership skills.

**Key Responsibilities**:

- Coaching, and overseeing lift operations staff
- Assisting with pre-operational checks & closing procedures and conducting daily lift inspections
- Ensuring adequate staffing levels for efficient lift operation
- Coaching and motivating staff to maintain a high standard of customer service
- Training staff on all operating and safety procedures of a fixed grip chairlift
- Organizing daily assignment to lift stations and coordinating scheduled lunch breaks
- Reporting guest comments, employee relation issues and liability concerns directly to the Duty Manager
- Assisting with transport and providing labor for various jobs
- Other duties as required

Supervisory Responsibility

**Provides direct supervision to the following positions**: Lift Operators

Qualifications, Knowledge, Skills and Abilities Required
- Supervisory experience preferred
- Knowledge of Grouse Mountain Resort policies and procedures
- Knowledge of fix grip lift systems
- Possess outstanding customer service skills
- Possess proven leadership abilities
- Possess good computer skills
- Continually lead by great example with a positive attitude
- Ability to lift up to 40 lbs
- Ability to work outside in all weather conditions

Working Conditions
Lift Operations Supervisors perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling, and other forms of manual tasks.

WHY WORK AT GROUSE?
- Seasons pass. Ski or Board all season long.
- Staff transit benefits
- 40% off discount at all Grouse Mountain Food & Beverage outlets
- 20% off discount at Grouse Mountain retail outlets
- Complimentary ski/snowboard groups lessons
- Access to the Mountain Interchange program
- Discounts from corporate sponsors including Denny’s restaurants, Sandman Hotel group, Sutton Place Hotels, King blue hotel, Revelstoke, Moxies Bar and Grill, Shark club, Boulevard Bistro.

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