Sales & Revenue Coordinator

The Saskatoon Inn & Conference Centre is looking for a vibrant Sales & Revenue Coordinator. Reporting to the Senior Area Sales Manager, this position plays a vital role in the success of the Sales and Catering Department.An oasis among Saskatoon Hotels, the Saskatoon Inn & Conference Centre is just minutes from the airport and downtown Saskatoon. Featuring 257 guestrooms and 27,000 sq ft of meeting space, the Saskatoon Inn & Conference Centre plays host to many vibrant events and functions year-round.

**Principle Purpose of Job**:
Sales & Revenue Coordinator is responsible to achieve hotel revenue, profit and customer satisfaction goals by negotiating group business and coordinating the execution of the business with other departments.

**Core Competencies**
- Customer Focus
- Communication
- Energy & Stress
- Analytical Thinking
- Negotiation
- Networking and Relationship Building
- Team Work
- Results Orientation
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity
- Attention to detail

**Key Job Responsibilities**:

- Work in conjunction with the General Manager, Senior Area Sales Manager and Revenue Team to manage demand in order to maximize revenue and profit
- Manage the tactical execution of revenue management strategies and goals
- Grow and develop long standing relationships with key contacts within assigned group segments
- Create and execute strategic action plans in pursuit of short
- and long-term goals.
- Develop and maintain accounts by consistent, proactive and targeted sales initiatives.
- Prepare and present unique and personalized proposals and handle rate negotiations using revenue management tools. Ensure all proposals are properly targeted and contain distinctions from our competitors that have value on the clients’ eyes.
- Generate leads by contacting and servicing key target accounts within market and work with sales team to maximize leads and coordinate new projects.
- Create and implement sales procedures to create an efficient sales process
- Prepares proposals, rate negotiations, block space, processing of contracts for groups and following up to secure the business
- Maintain accurate records and client history in Delphi. Compiling and managing database with all account information
- Maintaining positive client relations by means of frequent conversations to help anticipate client needs.
- Compiling and analyzing reports to meet overall results, goals
- Conduct site inspections for clients
- Assist Senior Area Sales Manager in the strategic planning of budgets and sales
- Develops and maintains favorable working relationships and open communication with all departments
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Ability to accurately use various office software such as Salesforce, Travelclick and Opera
- Attending all department and hotel meetings as necessary.
- Preparation of weekly sales reports
- Communicate internally with the sales team, Event Services, Rooms division, and other departments where appropriate, to ensure the customer’s needs are met.
- The Sales Coordinator is the primary contact with the client, and performs normal account management in this role, including establishing billing details and troubleshooting billing issues, and follow up on service issues; internally and externally.
- Any other duties and projects as assigned.

**Requirements**:

- University or college degree in Hotel Management/Business Administration is preferred.
- Minimum of 2 years of hospitality sales or catering experience with proven track record in the hospitality industry.
- Knowledge of Saskatoon, Hotel and Tourism industry is an asset
- Must be proficient in Microsoft Word, Excel and PowerPoint.
- Experience with Delphi and/or Opera is an asset.
- Excellent verbal and written communication skills.
- Strong organization skills and commitment to superior customer service.
- Must have ability to work under mínimal supervision and with priority deadlines.
- Experience in setting and meeting achievement-oriented goals and standards.
- Ability to prioritize and to meet deadlines.
- Exceptional attention to detail and follows through.
- Capable of working under pressure, remain flexible in a dynamic work environment.
- Displays a positive attitude, maintains enthusiasm and celebrates success.

**Work Conditions**:

- Manual dexterity required to use desktop computer and peripherals.
- Interacts with employees, management and the public at large.
- Noise, due to ringing phones, is unavoidable.
- Overtime may be required.
- Fast paced environment and position.

**Hours of Work**: Regular Business Hours, Irregular hours may be required

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

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