Hotel Front Desk Clerk

3 days ago

Edmonton, Canada Canterra Suites Hotel Full time

**_Canterra Suites one of the Best Hotels in Edmonton, Alberta. Stylish, spacious suites with full, modern kitchens — experience the big city from the comfort of your private retreat._**

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.

**_Responsibilities: _**
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.
- Field customer complaints when necessary.
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests.
- Communicate with housekeeping to make sure guest rooms are ready.

**_Qualifications: _**
- Working knowledge of Microsoft Office and reservation management systems.
- Comfortable taking telephone calls and mitigating stressful situations.
- Must have graduated high school, received a GED or equivalent.
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills.
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred.

**Job Types**: Full-time, Fixed term contract

Pay: $19.00-$22.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

  • Hotel Front Desk Clerk

    6 days ago

    Edmonton, Canada Comfort Inn Full time

    A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Part-time,...

  • Hotel Front Desk Clerk

    2 weeks ago

    Edmonton, Alberta, Canada Best Western Full time

    Job Summary:We are a busy hotel looking to fill immediatelyThis is for all shifts, 7am-3pm, 3pm-11pm. Previous experience as a front desk agent is required. The ability to cover all shifts is required.Only those with experience will be considered for this position.Enjoy perks such as Employee Discounts at Best Western Hotels worldwide and moreMust be able to...

  • Hotel Front Desk Clerk

    3 days ago

    Edmonton, Canada Best Western Plus South Edmonton Full time

    **Job Summary**: We are a busy hotel looking to fill immediately! This is for Night Audit shifts, 11pm-7am. Previous experience as a front desk agent is required. Audits, balances, and reports on the various areas of the hotel. Provides accurate and timely financial information on the hotel’s operational performance for the day. Oversees front...

  • Hotel Front Desk Manager

    6 days ago

    Edmonton, Canada Yorkton Management Full time

    **Hotel Front Desk Manager** **Job Overview** - Assists guests and owners in a friendly, proactive, efficient and timely manner with appropriate follow-up, as necessary. - Knows all essential aspects of hotel operations. - Collects payments from guests, ensures daily settlements are balanced. - Monitors lobby and check-in and check-out activity. - Works...

  • Front Desk Agent

    1 week ago

    Edmonton, Canada Chateau Louis Hotel & Conference Centre Full time

    Chateau Louis Hotel & Conference Centre is looking for a part-time Front Desk Agent.Shift vary per week and include days, evenings and weekends. **Job Type**: Part-time Schedule: - 8 hour shift - Evenings - Morning shift

  • Hotel Front Desk Clerk

    2 weeks ago

    Edmonton, Canada AUM Hotel Group Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general...

  • Front Desk Agent

    2 weeks ago

    Edmonton, Canada Post Hotel & Spa Full time

    **Front Desk Agent - Excellent Staff Housing with free Meals!** The 94-room **Relais & Châteaux Post Hotel & Spa **is located in the majestic wilderness of Banff National Park amidst the breathtaking beauty of the Canadian Rocky Mountains. Our most recent accolade comes from Travel & Leisure Magazine's 2018 World's Best Awards, where we were voted the # 5...

  • Front Office Manager

    21 hours ago

    Edmonton, Canada Fairfield Inn & Suites by Marriott Edmonton North Full time

    Fairfield Inn & Suites is looking for positive and energetic individuals to join the Front Desk team in the role of Front Office Manager. Exceptional administrative and customer service skills required for this role. This position will require the FOM to work 2-3 front desk shifts. Reporting to the General Manager, the Front Office Manager ensures an...

  • Front Desk Agent

    22 hours ago

    Edmonton, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the...

  • Front Office Supervisor

    22 hours ago

    Edmonton, Canada Holiday Inn Express & Suites Edmonton South Full time

    **Job Summary** Holiday Inn Express & Suites Edmonton South is currently hiring a Front Office Supervisor for full-time to supervise the daily front office duties and front desk team. You will be responsible for insuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Greet guests, perform all check-in and check-out...