Legal & Office Administration Assistant

Being a part of PRA Group Canada means you are valued This is a place where your skills and experience contribute to help build our organization’s success.

PRA Group Canada is an organization whose mission is to offer nonperforming loan solutions to customers in a respectful, ethical way. We go the extra mile to ensure the experience of all original account owners is professional, flexible, and customer oriented.

Are you a talented individual who is committed to quality work?

Do you thrive in a company culture that is positive, engaging, and supports professional growth in a team environment?

Bring your legal knowledge and administrative skills to PRA Group Canada as a Legal & Office Administration Assistant

**What you will do**:
Reporting to the Supervisor of Legal Administration, you will support the daily operations of the Legal Department. This role is the main liaison between the Legal & Support Administration Department and the team of Legal Recovery Specialists. You will be responsible for reviewing and actioning requests on a daily basis. This role also provides some receptionist and office administrative duties. More specifically, your duties will include:

- Review and update various accounting reports for final review by the manager
- Retrieve reports and distribute appropriately for follow-up
- Handle incoming mail received for the Legal Department, updating files accordingly
- Complete office supply order as required
- Work closely with various agents, process servers, and court offices
- Back up to various support staff, as needed
- Additional duties and projects as assigned by the manager

**What you will bring**:
If you pay attention to detail and have excellent organizational skills, we’d like to meet you

Other qualifications include:

- Secondary school diploma; post-secondary diploma in a Legal Assistant or Office Administration program is preferred
- Familiarity with court documents and processes; experience in collections and/or Small Claims Court procedures is preferred
- Minimum two years of experience in a similar role; experience working in a law firm or legal department is preferred
- Excellent communication skills, both verbal and written
- Advanced computer skills including Microsoft Office (Word, Excel, Outlook)
- Advanced customer service skills
- Ability to multi-task and meet deadlines
- Detail oriented
- Experience interacting with legal professionals/defendants is preferred
- Bilingual (French/English) is considered an asset
- Pass criminal background check

**What sets us apart**:
PRA Group Canada values its employees and offers innovative programs that promote teamwork, positive morale, and employee recognition. In today’s ever-changing work environment, we pride ourselves on our commitment to work/life balance. At PRA, we know company success is derived from the efforts of all our talented and hardworking employees. We are committed to delivering a total rewards program, including:

- Annual incentive program
- Full training and ongoing upskill training
- Three weeks of vacation
- Five paid days of sick and family responsibility leave
- Group health and dental program at mínimal cost to employees
- Pension plan
- Employee assistance program
- Tuition reimbursement
- Recognition programs
- Positive work/life balance

We thank all applicants for their interest and will contact those selected to participate in the interview process.

We are compliant with Accessibility for Ontarians with Disabilities Act (AODA) legislation. Accommodations will be provided upon request.

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: Hybrid remote in London, ON N6A 5P6