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Account Manager, Ad Operations

2 weeks ago

Toronto, Canada Ratehub Full time

**WHO IS RATEHUB?**
Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.
**YOUR RESPONSIBILITIES**
- Responsible for day-to-day media and affiliate campaigns - forecast, setup, launch, optimize and report on assigned accounts.
- Responsible for Account Management by directly communicating with existing partners and maintaining a positive relationship with them.
- Responsible for delivering affiliate product updates for assigned accounts. For example, mortgage, banking, and investing rate updates, changes to credit card products, etc..
- Reconciling media and affiliate revenue on a monthly basis and liaising with analytics, sales, and finance.
- Analyze and troubleshoot technical issues with ad placements, campaign delivery, 3rd party discrepancies, site ad tags and creatives.
- Collaborate with other departments to coordinate all aspects of campaign booking and tackle communication with clients, agencies and partners.
- Assist with management of processes, systems and projects that support the sale and delivery of digital advertising.
- Support managing our Salesforce functions and processes, ad server, programmatic ad stack and scorecards.
- Ensure we maintain our standard SLAs.

**YOUR QUALIFICATIONS**
- 1 - 3 years of experience performing similar accountabilities in an Account Management and/or Ad Operations role.
- Experience with all of the following is required: Google Ad Manager (GAM), ad operations, and executing media campaigns.
- Post-secondary degree: We value intelligence over relevance, but a bachelor’s degree in a relevant program would be looked upon favourably.
- Excellent communication skills in writing, speaking & listening; ability to communicate effectively when troubleshooting and identifying possible areas of improvement.
- Ability to effectively prioritize and manage several tasks.
- Ability to organize and analyze large amounts of data.
- Familiarity with the affiliate market and experience with programmatic advertising is preferred but not required.

*
CULTURE FIT*
- Fun: You bring your whole self to work and make an effort to contribute to our workplace culture in a positive way
- Do the right thing: You are able to assess both customer and company needs to make good business choices
- Growth mindset: You love to learn and try new things
- Willing to Help: You care about your team members and are willing to help out outside your realm of expertise.
- Impact orientated: You are motivated by results and track to completion

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